Calling all innovators – find your future at Fiserv.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

We are seeking an Admin Support Specialist to play a crucial role in supporting our local team as we prepare for growth and maintain the dynamism of our office. This position will manage day-to-day client-related activities and general administrative functions, serving as the shared services focal point for the Iberia region.

What does a successful Office Manager do?

Client Support (60-70% of role):

• Collaborate with the Account and Sales teams to meet team objectives and goals.
• Coordinate and follow up on Control View (Audit and Compliance) activities.
• Manage project billing by raising manual billing requests in the system after project delivery.
• Oversee invoice management, including billing reviews and tracking.
• Maintain a Purchase Order tracker for clients and vendors.
• Track aged debt and escalate issues to Account Managers for timely resolution with clients.

General Administration (30-40% of role):

• Assist with office management and support, including reception, client meetings, communication (web and phone), local procurement budget control, and courier services.
• Liaise with shared services areas across Fiserv to implement and run standard administrative processes, ensuring alignment and synergy.
• Coordinate staff onboarding processes, including credentialing, equipment sourcing, and other initial requests.
• Develop new staff welcome plans and coordinate across various areas and reporting lines.
• Lead the local deployment of global administrative tools and policies, such as automated travel and expense management, and support during the transition period.
• Manage regular office procurement and vendor activities, including Regus.
• Assist with administrative tasks for the Spanish legal entity, including coordination with local banks and external partners
• Act as site leader and primary contact for JSOC and Facilities, including conducting regular audits and managing initiatives.

What you will need to have

• Excellent verbal and written communication (Spanish and English).
• Previous experience as Office Manager or Executive Assistant, preferably in the Financial Services sector.
• Previous experience using standard billing, HR, procurement and/or expense management tools (SAP, Workday, Ariba, Confluence or equivalent).
• Attention to the detail and ability to protect personal & confidential information.
• High-level understanding of administrative procedures: basic HR and IT management (onboarding support, equipment sourcing, ongoing support, etc.), sourcing, local site and vendor management.

What you should know about us:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine's "World's Most Admired Companies™" 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

Our commitment to Diversity and Inclusion:

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.