About us:

At Homeclub, we manage over 1,500 move-in ready, professionally decorated apartments, all designed with our clients' comfort and lifestyle in mind.

Our goal is to make living well easy, wherever and whenever you choose. We started in Spain and are now expanding into the U.S. and Latin America.

We envision a world full of possibilities, where location is flexible and housing doesn’t limit your options. Help us turn this vision into a reality. We are looking for talented individuals to join us on our exciting journey to redefine the rental market—from Madrid to the world.

Our culture:

We are a diverse and dynamic team of professionals from over 18 nationalities, united by a shared vision: to transform the global rental market.

At Homeclub, we foster a culture that values continuous learning, open feedback, and personal growth. Every team member is empowered to share new ideas and take ownership of their professional development in a flexible and collaborative environment.

Our hybrid work model adapts to individual needs, and we believe in celebrating together—whether through after-work events or recognizing every achievement, big or small 🎉.

Your role with us:

We are looking for an enthusiastic Hospitality & Reservations Intern to support our team in managing tourism distribution, reservations, and guest services. This is an excellent opportunity to gain hands-on experience in the hospitality industry while assisting in key operational processes. No prior experience in hospitality is required—just a proactive attitude and a willingness to learn!

What you will focus on:

Tourism Distribution & Property Management Suppport

• Assist in updating property information on digital tourism platforms (photos, descriptions, availability, etc.).
• Support the team in monitoring the performance of tourism channels and help ensure accuracy of listings.
• Assist in maintaining strong relationships with property owners by supporting communication efforts.

Reservations & Customer Support

• Help manage and update the internal CRM with reservation data.
• Support the team in responding to customer inquiries and assisting leads in the booking process.
• Learn how to process reservations and follow up with clients regarding their booking details.
• Assist in monitoring payments and keeping track of booking confirmation.

Guest Services & Issue Resolution

• Provide basic support to guests, answering questions and assisting with minor requests.
• Help coordinate with other departments to ensure timely resolution of guest concerns.
• Assist in tracking and reporting common guest issues to improve overall service.

Revenue & Data Analysis Support

• Assist in collecting and organizing data for performance reports based on market trends and internal KPIS.
• Support in analyzing occupancy rates and pricing trends under the supervision of the team.

What We’re Looking For:

• Currently studying or recently graduated in Tourism, Hospitality, Business, or a related field.
• Strong communication skills and willingness to learn.
• Detail-oriented and organized, with the ability to multitask.
• Basic proficiency in Microsoft Office and/or Google Suite.
• Fluency in ENGLISH, additional languages are a plus.
• Availability to work shifts from Friday to Tuesday.

Why us?

• A charming office in the center of Madrid
• An international work environment; we have more than 18 nationalities!
• On your birthday, we offer you a half day off.
• Culture of ownership, innovation, training, and feedback.
• Flexible and dynamic work environment.
• Free Drinks: we always provide tea and coffee.
• After-work events and an amazing internal culture.
• Internal growth opportunities.
• Discounts at partner stores.
• Discounts on our properties for your family and you.

Join the team:

At Homeclub, our success is driven by our core values, which guide us every day and define who we are as a company. We thrive on teamwork, take ownership of our responsibilities, prioritize exceptional customer service, and always strive for excelence.

We are dedicated to fostering a positive, inclusive, and empowering work environment where every team member has the opportunity to succeed. Homeclub is proud to be an equal opportunity employer, embracing diversity in all its forms—race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, and veteran status. Our goal is to create a workplace that reflects our commitment to equality and inclusion.