Patrique Mercier Recruitment is currently seeking a Customer Service Specialist who is fluent in Spanish. This is an outstanding opportunity that includes a free relocation package to Greece, where you will join a well-established company and deliver exceptional customer service to Spanish-speaking clients.

As a Customer Service Specialist, you will be responsible for handling customer inquiries, resolving issues, and providing support in both written and verbal forms. You will assist customers with their questions, concerns, and requests, ensuring a positive customer experience.

Joining our client's team will give you the chance to work in a dynamic and professional environment. You will collaborate with a diverse and international team and contribute to the continued success of the organization.

Responsibilities

• Respond to customer inquiries and provide accurate information
• Assist customers with product orders, returns, and exchanges
• Resolve customer complaints and issues in a timely manner
• Keep records of customer interactions and transactions
• Provide excellent customer service and ensure customer satisfaction
• Collaborate with other teams to streamline processes and improve customer experience
• Stay updated on product knowledge and company policies
  
  
  

Requirements

• Fluency in Spanish and English, both written and spoken
• Prior experience in customer service or a related field
• Excellent communication and interpersonal skills
• Strong problem-solving and decision-making abilities
• Ability to work well under pressure and in a fast-paced environment
• Proficiency in using computer systems and software applications
• Attention to detail and accuracy in handling customer information
• Willingness to relocate to Greece
• Valid EU passport or ID
  
  
  

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )