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Madrid, ES
Administrative Assistant E-commerce
Tiendas 3B · Madrid, ES
Office Excel Photoshop PowerPoint Word
Job Summary
We are seeking an organized, detail-oriented, and proactive Administrative Assistant to join our dynamic team for an e-commerce online store. This individual will be responsible for assisting with the day-to-day operations of the store and managing the store’s social media channels. The ideal candidate will have excellent communication skills, strong organizational abilities, and a passion for e-commerce and social media marketing.
Key Responsibilities
E-commerce Store Operations:
Assist with order processing, inventory management, and product listings.
Monitor and respond to customer inquiries via email, chat, and other communication platforms.
Ensure accurate product data entry, including descriptions, prices, and inventory updates.
Track and report on sales, returns, and customer feedback to identify trends and opportunities.
Coordinate with suppliers and logistics teams to ensure timely stock replenishment and delivery.
Social Media Management
Create, schedule, and publish engaging content across the company’s social media platforms (Facebook, Instagram, Twitter, etc.).
Monitor social media interactions and respond to customer comments and messages in a timely manner.
Assist in creating promotional campaigns and graphics to drive engagement and sales.
Track social media performance metrics and provide insights for improvement.
Collaborate with the marketing team to align social media strategies with overall brand goals.
Administrative Support
Maintain and organize digital files, spreadsheets, and documents related to e-commerce operations.
Assist with customer service-related tasks such as processing returns, exchanges, and refunds.
Help manage and update the online store’s content and layout as needed.
Coordinate meetings, create reports, and support general office tasks.
Collaborative Duties
Work closely with other departments (marketing, logistics, and customer service) to ensure smooth business operations.
Contribute to brainstorming sessions for new product launches, promotional strategies, and other store initiatives.
Qualifications
High school diploma or equivalent; Associate's or Bachelor’s degree preferred.
Proven experience in administrative support, e-commerce, or related fields is a plus.
Familiarity with e-commerce platforms such as Shopify, WooCommerce, or similar.
Experience managing social media channels and creating engaging content.
Strong communication skills, both written and verbal.
Excellent organizational and time-management abilities.
Ability to multitask and work independently with minimal supervision.
Basic knowledge of photo editing tools (e.g., Canva, Photoshop) is a plus.
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
Compensation: Competitive salary based on experience. Additional benefits may be offered based on company policies.
How to Apply: Please submit your resume, along with a brief cover letter explaining your interest in the position and relevant experience.
We look forward to reviewing your application and exploring the possibility of you joining our team!
Exceltic
Madrid, ES
Administrative Assistant Intern
Exceltic · Madrid, ES
Office Power BI
📢 Do you want to be part of the Exceltic experience, a company with a people-centered strategy?
Are you curious about the technology sector?
This is your chance!👇
At Exceltic, we are looking for an Administrative Assistant intern to join our team. We are seeking someone who is willing to learn and grow with us.
✅Responsibilities:
• Assist in filing and organizing documents.
• Support in managing emails and phone calls.
• Assist in preparing reports and presentations.
• Collaborate in managing calendars and scheduling meetings.
• Contribute to maintaining records and databases.
• Provide general support in other administrative tasks as needed.
🔎Requirements:
• Student or recent graduate in Business Administration or similar.
• Excellent organizational skills and attention to detail.
• Ability to work efficiently both independently and as part of a team.
• Strong verbal and written communication skills.
• Familiarity with Power BI
• Basic knowledge of office software packages (Microsoft Office, Google Suite, etc.).
🙌We offer:
• Paid internship.
• Continuous training with personalized development plan.
• Work in a highly qualified team.
• Hybrid work model.
💫 Living the Exceltic experience means:
• Engaging in cutting-edge projects where you can develop your skills.
• Receiving a competitive salary based on contribution.
• Enjoying a flexible compensation plan.
• Balancing your personal and professional life.
• Being part of a team where you feel heard and where you can contribute new ideas.
⭐ Belong to our Star Community.
💬 About Us...
We are an engineering services and technology consulting company. We operate in various sectors (Railway, Aeronautics, Space, Defense, Energy, Automotive, Industry, Information Technology, and Telecommunications). We also provide technical auditing services and specialized training.
As of today, we have a solid portfolio of multinational clients in various sectors and one of the most comprehensive offerings in the market.
In the Exceltic family, we are more than 500 people, with offices in Madrid, Barcelona, and Bilbao, and projects worldwide.
Join our team!
https://exceltic.com/