Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).
This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.
As part of Inside Sales Representative team for our growing eCommerce business, you will sell Lenovo products, services, and solutions to end-user clients (Consumer and Small Business Customer) through inbound and outbound phone calls and chats. You will be responsible for closing opportunities, selling the benefits of the full catalog of Lenovo products, and selling against the competition. You will champion the innovative power of our products by driving sales with customers to achieve revenue and profitability objectives.
Key Responsibilities
- Industry Knowledge Product Presentation: Maintain a deep understanding of Lenovos product portfolio and IT industry trends to deliver tailored solutions to clients.
- Sales Strategy Development: Create and implement sales strategies that meet both short-term and long-term revenue goals for the Iberian market.
- Outbound Sales Focus: Drive outbound sales by managing a book of business, prospecting leads, and developing client relationships with a focus on account growth.
- End-to-End Sales Management: Oversee the sales process from lead generation through to closure, with emphasis on up-selling and cross-selling Lenovo products and services.
- Client Relationship Building: Develop and maintain strong relationships with new and existing clients to ensure customer loyalty and satisfaction.
- Forecasting Pipeline Management: Prepare accurate weekly forecasts and maintain a robust sales pipeline to track progress and meet targets.
- Customer Service Excellence: Provide top-tier account support, addressing client needs proactively to improve retention and maximize satisfaction.
- Maintains product knowledge by attending training workshops, and keeping up to date on product material.
- Educational Background: Bachelors degree (BA/BS) or equivalent professional experience, ideally in a related field.
- IT Industry Knowledge: Knowledge of the IT industry and experience working with hardware or technology products is preferred.
- Relationship Communication Skills: Strong ability to build and maintain client relationships, with excellent communication and negotiation skills.
- Fluency in Languages: Native or fluent proficiency in Italian and Spanish, with business-level English; Portuguese is a nice-to-have.
- Proactivity Goal Orientation: Highly proactive and goal-oriented, with a strong focus on exceeding sales targets.
- Problem-Solving Organizational Skills: Demonstrated ability to solve problems independently, with excellent organizational and multitasking skills.
- Experience in Quota-Carrying Roles: Proven success in managing and meeting revenue targets in a competitive sales environment.
- Life Insurance
- Meal Vouchers
- Employee Referral Bonus
- Lenovo and Motorola Product Discounts
- Employee Assistance Program (health, legal, and financial support)
- Access to Internal E-learning Development Platform for Continuous Learning
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