As an Italian Speaking Customer Service representative, you will be responsible for delivering outstanding support to Italian-speaking customers. Your responsibilities will include assisting with inquiries, resolving issues, and ensuring top-notch customer satisfaction via various communication channels.
Joining our client's team means becoming part of a dynamic, multicultural work environment where you can enhance your language skills and develop your customer service expertise all while enjoying the beautiful Mediterranean setting.
Responsibilities
- Assist Italian-speaking customers with their inquiries and provide effective solutions
- Deliver exceptional customer service through phone, email, and chat
- Efficiently address and resolve customer complaints in a professional manner
- Maintain accurate records of customer interactions and transactions
- Collaborate with team members to meet customer satisfaction targets
- Stay informed about company products, services, and policies
- Follow established procedures and adhere to quality standards
- Fluency in Italian and English, both written and spoken
- Previous customer service experience is a plus
- Excellent communication skills, both verbal and written
- Strong problem-solving skills and a customer-oriented approach
- Ability to multitask and work effectively in a fast-paced environment
- Attention to detail and a commitment to delivering exceptional service
- Proficiency in using computer systems and software applications
- Passion for providing the best customer experience
- Valid European Passport or ID
- Private Health Insurance
- Training & Development
- Performance Bonus
- 2 Extra Salaries Per Year
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
Veure més
No et perdis res!
Uneix-te a la comunitat de wijobs i rep per email les millors ofertes d'ocupació
Mai no compartirem el teu email amb ningú i no t'enviarem correu brossa
Subscriu-te araDarreres ofertes d'ocupació de Atenció al Client a Madrid
NTT DATA
Madrid, ES
Patrique Mercier Recruitment
Enterprise Mobility
Madrid, ES
IVC Evidensia España
Madrid, ES
Customer Service Representative
14 de set.Trouw Nutrition
Tres Cantos, ES
Agente del servicio de atención al cliente
14 de set.VRP ELECTRIC / IBERDROLA COLABORADOR OFICIAL
Madrid, ES
Atención al Cliente
13 de set.Escuela de formación SEM
Madrid, ES
Inetum
Madrid, ES
Dependientes Madrid Atención al cliente
5 de set.Involve RH
Madrid, ES
NA
Canencia, ES