Patrique Mercier Recruitment is delighted to present an exciting opportunity for a Spanish Speaking Customer Service Representative who wants to work from the picturesque landscapes of Greece. If you have a passion for customer service and are fluent in Spanish, this is the role for you!

In this position, you will engage with our Spanish-speaking customers, providing them with assistance, resolving their inquiries, and ensuring a positive customer experience. Your expertise in communication and dedication to service excellence will be key components of your success.

Key Responsibilities

• Handle customer inquiries through phone, email, and chat in Spanish and English
• Provide comprehensive information regarding products, services, and order management
• Resolve customer complaints effectively and efficiently
• Maintain accurate records of customer interactions
• Collaborate with team members and other departments to enhance service quality
• Stay informed about product offerings and company policies to assist customers accurately
  
  
  

Requirements

• Fluency in Spanish and English, both written and spoken
• Previous experience in customer service is highly desirable
• Strong communication and interpersonal skills
• Outstanding problem-solving abilities and a customer-focused mindset
• Able to manage multiple tasks and prioritize effectively
• Detail-oriented with a commitment to high-quality service
• Proficient in using computer systems and customer service applications
  
  
  

Benefits

• Private Health Insurance
• Training & Development
• Performance Bonus
• 2 Extra Salaries Per Year
• Fully Paid Training
• Great Salary
• Fully Paid Relocation Package ( flight, transfer and hotel )