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Barcelona, ES
Customer Care Specialist - Latam Market
Amenitiz · Barcelona, ES
. SaaS Office
At Amenitiz, we're on a mission to simplify hospitality management - empowering over 15,000 independent hoteliers to run smarter, not harder.
We're more than just another SaaS scale-up. We're revolutionizing one of the world's oldest industries. Backed by over $80M from top-tier VCs who support disruptive giants like Alibaba, Toast, Zendesk, Delivery Hero, Revolut, and Loom, we've been recognized as a TravelTech Titan and one of Wired's hottest start-ups.
From our Barcelona HQ, we turn bold ideas into real impact, ownership into innovation, and collaboration into results that matter - every single day.
About the role
The Customer Care Specialist plays a vital role in ensuring the success of Amenitiz’s clients by providing exceptional support and guidance. As part of the Customer Care team, this position is responsible for enhancing customer satisfaction, improving product adoption, and fostering long-term relationships with hoteliers and property owners. By leveraging deep product knowledge, strong communication skills, and a problem-solving mindset, the Customer Care Specialist actively contributes to supporting customers, ensuring their satisfaction, optimising support processes, and helping clients maximise the value of Amenitiz’s platform.
Your missions
- Deliver high-quality customer support through chat, phone, and email, ensuring clients receive timely and effective assistance.
- Guide clients in using Amenitiz, empowering them to become product experts and reducing dependency on customer support.
- Build and maintain strong relationships with customers to enhance loyalty and satisfaction, which in turn helps limit churn.
- Diagnose and troubleshoot technical issues, ensuring a smooth and efficient resolution process.
- Actively listen to customers, demonstrating empathy and adaptability to provide personalised support.
- Continuously apply in-depth product knowledge to align customer needs with Amenitiz’s solutions.
- Monitor customer feedback, identifying opportunities to improve support processes and customer experience.
- Work collaboratively with other teams, such as Product, Engineering, and Customer Success, to escalate and resolve complex issues.
- Stay up to date with new features and product updates, ensuring customers receive the most accurate and relevant information.
- You are a native Portuguese & Spanish speaker with outstanding communication skills in English.
- Previous experience in a customer-facing role (chat, phone, or email support) is essential, previous experience managing CRM tools is a plus.
- Strong customer orientation, with the ability to adapt communication styles to provide a tailored experience.
- Excellent organisational and coordination skills, with a proactive and structured approach to solving problems.
- Empathy and active listening skills, enabling the ability to understand and address customer concerns effectively.
- A natural problem solver, capable of thinking creatively to resolve challenges and improve support processes.
- Ability to work autonomously while collaborating effectively with team members and other departments.
- Competitive salary - We recognize your hard work and celebrate your success with exciting, performance-based incentives.
- Comprehensive health & wellness coverage – Your physical and mental well-being matter, and we’ve got you covered.
- Stock options – Be a part of our success with real ownership in Amenitiz.
- A vibrant office in the heart of Barcelona – Our spacious office comes with daily fresh fruit, great coffee, after-work drinks, and a nice patio with endless sunshine.
- Unforgettable team experiences – From sailing the Mediterranean and Cirque du Soleil shows to poetry, cooking, and magic workshops, we love bringing the team together.
- Get paid whenever you want – No need to wait until the end of the month—access your salary anytime.
- Flexible benefits – Save on meals, childcare, transportation, and training with our tailored remuneration options.
- Grow with us – Join a dynamic, fast-growing, and international team (35+ nationalities) with limitless career opportunities.
- Fuel your curiosity – We’ll buy you ANY book you want, plus we’ve built an inspiring library to keep your learning on track
Tableau Specialist
NuevaDESIGUAL
Barcelona, ES
Tableau Specialist
DESIGUAL · Barcelona, ES
. TSQL HTML R Google Analytics Excel Tableau
Celebra tu autenticidad y tus ganas de aprender, explorar y conectar con personas de todo el mundo. Desigual te invita a crecer y cambiar juntos, haciendo las cosas de forma diferente.
Nuestro equipo de Digital busca un/a Tableau Specialist para Customer Insights, con foco en la creación y explotación de dashboards que faciliten el análisis del negocio y apoyen la toma de decisiones estratégicas.
Key Responsabilities:
- Conceptualización y creación de dashboards en Tableau para el seguimiento y control del negocio.
- Identificar y comprender las necesidades de los diferentes equipos para diseñar dashboards que respondan a dichas necesidades.
- Garantizar la consistencia de los datos incluidos en los dashboards, colaborando con el equipo de Data.
- Trabajar los dashboards y los datos tratatados de una forma proactiva, identificar dónde está el dato necesario para dar respuestas a negocio y presentar propuestas en caso de que no exista o haya que modelarlo.
- Analizar e interpretar KPIs entendiendo el comportamiento de usuarios, identificando tendencias, riesgos y oportunidades para dar insights que ayuden a realizar recomendaciones para optimizar y mejorar las acciones de negocio (online y offline).
- Automatizar al máximo los procesos de análisis de los departamentos con las herramientas adecuadas para compartir el conocimiento y generar autonomía con los equipos.
Requisitos:
- Grado en ingeniería, económicas, estadística, matemáticas o similares.
- 2-3 años de experiencia en analítica, business intelligence o similares.
- Experiencia demostrada en Tableau. Si posee certificación Tableau, Tableau Desktop, Tableau Server, es un plus.
- Capacidad Analítica.
- Conocimiento avanzado de Excel.
- Conocimiento avanzado de SQL y habituado a trabajar con BBDD.
- Conocimiento en Google Analytics es un plus.
- Conocimiento de HTML es un plus.
- Conocimientos de R y/o Phyton es un plus.
- Conocimientos de Big Query es un plus.
¿Qué ofrecemos?
- 🗓️ Semana laboral de 4 días: Trabajamos 34 horas repartidas en una semana de 4 días para fomentar la creatividad y el equilibrio entre la vida personal y profesional. Además, ofrecemos horarios flexibles de entrada y salida.
- 🌊 Oficinas frente al mar: Nuestras oficinas están ubicadas en la Barceloneta, justo frente al Mediterráneo. Las vistas nos inspiran y el entorno promueve un estilo de vida saludable: hacer ejercicio, ir al trabajo en bici o caminando, y comer al aire libre.
- 💼 Retribución flexible con beneficios como seguro médico, transporte, guardería y servicios de comida. También disfrutarás de café, tés y fruta fresca a diario.
- 👗 50 % de descuento en nuestras colecciones.
iTalenters
Barcelona, ES
Junior Digital Marketing Specialist
iTalenters · Barcelona, ES
. Google Ads SEM SEO
🚀¿Te apasiona el ecosistema digital y buscas un proyecto donde tu impacto sea real desde el primer día? En iTalenters estamos buscando un/a Digital Marketing Junior con mentalidad analítica, para unirse a un equipo dinámico en plena expansión.🚀
Si te gusta conectar datos con estrategias de crecimiento y te mueves como pez en el agua entre SEO, SEM y automatización, ¡queremos conocerte!
👉Tu rol:
- Estrategia SEO: Desde el keyword research hasta auditorías técnicas y optimización on-page para dominar las búsquedas orgánicas.
- Gestión SEM: Creación, monitorización y optimización de campañas en Google Ads.
- Trabajarás con el CRM y diseñarás campañas de email marketing que conviertan.
✌️Tu perfil:
- Experiencia: +1 año en posiciones similares de Marketing Digital.
- Idiomas: Dominio de Español e Inglés y a valorar otros idiomas como Alemán, Francés, u otros.
- Herramientas: Manejo fluido de CRM, Google Ads, y herramientas de análisis.
- Mindset: Perfil orientado a resultados, con gran atención al detalle.
¿Quieres saber más? ¡Te esperamos!
Business Development Director
21 abr.Retail Academy
Barcelona, ES
Business Development Director
Retail Academy · Barcelona, ES
.
Luxe Talent, an international recruitment and training firm specializing in Executive & Middle Management positions in the Fashion, Luxury, Retail, Catering, Hospitality and FMCG sectors, is looking for a Business Development Director, to join and covering Spain, Portugal, and Italy markets based in Barcelona for an iternational beauty company.
- Key Responsibilities as a Business Development Director:
- Lead generation, client meetings, and closing deals with a hunger to win
- Expanding our presence both in-store and online, ensuring winning strategies
- Managing budgets to achieve profitable growth targets
- Building and maintaining strong client relationships that drive winning results
- Collaborating with internal teams to maximize business growth opportunities
Requirements:
- Proven experience in business development within the health & beauty sector
- Strong understanding of key regional retailers
- High-energy, fearless negotiation and communication skills
- A proactive, results-driven approach with a passion for beauty products and a hunger to win
- Fluency in Spanish & English; additional languages are a plus
L&D Specialist
21 abr.PROCURA Management Services, S.L
L&D Specialist
PROCURA Management Services, S.L · Barcelona, ES
Teletrabajo .
Buscamos un/a especialista en formación con experiencia en diseño, gestión e implementación de acciones formativas para una reconocida empresa en su sector con oficinas en el Baix Llobregat.
La persona seleccionada se integrará en el área de Formación, participando activamente en la detección de necesidades, planificación, ejecución y evaluación de programas formativos adaptados a entornos de alto volumen y objetivos exigentes.
Perfil:
- Formación universitaria o técnica en Psicología, Pedagogía, RRHH, Formación, ADE o similar.
- Experiencia mínima de 3 a 5 años como especialista de formación.
- Conocimiento de metodologías de formación para colectivos operativos y comerciales.
- Experiencia en diseño e implantación de planes formativos y detección de necesidades formativas consensuadas con los diferentes managers..
- Profesional habituado al manejo herramientas de formación virtual y digital.
- Habilidades de comunicación, dinamización y gestión de grupos.
- Orientación a las personas y al cliente interno.
- Capacidad de adaptación a entornos dinámicos.
- Organización y planificación.
- Análisis y síntesis.
- Orientación a resultados y cumplimiento de plazos.
Se ofrece:
- Incorporación a un proyecto estable y en crecimiento.
- Oportunidad de formar parte de una empresa sólida y referente en su sector.
- Ambiente dinámico y equipo colaborativo.
- Contrato indefinido, horario flexible y teletrabajo.
Iwantic
Barcelona, ES
Junior Marketing Automation Specialist
Iwantic · Barcelona, ES
. TSQL Cloud Coumputing Salesforce
Desde nuestra división de Marketing Digital, estamos buscando un/a Junior Marketing Automation Specialist para incorporarse directamente en cliente final del sector digital, ubicado en Barcelona.
RESPONSABILIDADES
- Apoyar en la creación y ejecución de campañas de comunicación omnicanal (email, WhatsApp y push), asegurando su correcta implementación técnica.
- Construir campañas de email end-to-end, incluyendo maquetación, personalización dinámica (AMPScript), segmentación de audiencias mediante SQL y activación en herramientas como Journey Builder y Automation Studio.
- Actualizar y optimizar campañas existentes, identificando mejoras en rendimiento y personalización.
- Dar soporte en la segmentación de audiencias y análisis de datos para mejorar la relevancia de las comunicaciones.
- Colaborar en la creación y actualización de landing pages.
- Detectar y resolver incidencias técnicas relacionadas con campañas o automatizaciones.
- Documentar procesos, configuraciones y flujos de trabajo dentro de la plataforma.
- Apoyar en tareas operativas del equipo como mantenimiento de la herramienta y gestión del backlog.
SE REQUIERE
- Interés por el ecosistema MarTech, automatización de marketing o herramientas CRM.
- Experiencia previa (académica o profesional) con plataformas de marketing automation (Salesforce Marketing Cloud, HubSpot, Braze, Marketo o similares).
- Nivel alto de inglés (mínimo C1).
- Alta atención al detalle y capacidad de organización.
- Buenas habilidades analíticas y de resolución de problemas.
- Capacidad para gestionar múltiples tareas en entornos dinámicos.
- Motivación por aprender herramientas técnicas y lenguajes como SQL o AMPScript.
- Capacidad para trabajar en entornos internacionales.
VALORABLE
- Conocimientos básicos de SQL, AMPScript o lenguajes similares.
- Experiencia previa (prácticas o 1 año) en marketing digital, CRM o automatización.
- Conocimiento de entornos eCommerce o gestión de contenidos web.
- Experiencia con personalización de campañas o métricas de entregabilidad.
¿QUÉ OFRECEMOS?
- Contrato indefinido directamente con cliente final.
- Modalidad híbrida.
- Formación continua y acompañamiento para el desarrollo de habilidades técnicas en automatización y CRM.
- Seguro médico bonificado y descuentos corporativos.
- Entorno internacional, dinámico y colaborativo.
- Oportunidades reales de crecimiento y desarrollo profesional.
- Proyecto estable en una compañía con fuerte presencia global.
Dolfin
Barcelona, ES
Business Development Representative
Dolfin · Barcelona, ES
Ventas Inglés Desarrollo empresarial SaaS Empresas Marketing entrante Campañas Contratación de personal Rendimiento de ventas Prospectos Fintech Word
The Mission: Why Dolfin?
Most C-level executives believe their sales compensation spreadsheets are "good enough." They are wrong. Manual processes are leaking up to 20% in potential sales performance due to a lack of transparency and "shadow accounting" by reps.
Your job isn't to ask what keeps them up at night. Your job is to tell them what should be keeping them up at night. You will challenge the status quo, showing VPs of Sales and Finance how outdated commission structures are stifling their growth and how Dolfin’s AI-powered automation turns compensation from a back-office headache into a strategic revenue driver.
What we need from you
- Commercial Teaching: You don't just "pitch." You provide unique perspectives on the market that help prospects navigate alternatives they hadn't considered.
- Constructive Tension: You are comfortable calling a VP or C-level executive and leading a debate. You don't shy away from the word "No"; you use it as a starting point to reframe their thinking.
- Tailoring for Resonance: You understand that a CFO cares about accuracy and audit trails, while a VP of Sales cares about rep motivation. You can pivot your message instantly to speak their specific economic language.
- Taking Control: You are a self-starter who takes ownership of the lead-to-opportunity process. You push for commitment and aren't afraid to discuss the "cost of inaction."
Your Core Responsibilities
- Global Prospecting: Execute high-volume outbound campaigns in English, targeting mid-to-enterprise companies across international markets.
- Building Rapport via Insight: Move beyond small talk. Build instant credibility with senior stakeholders by demonstrating a deep understanding of their business challenges.
- Mastering the Cold Call: You have a hunger to learn and master the art of the "Challenger" call: interrupting the prospect’s day with a value-driven insight that they cannot afford to ignore.
- Pipeline Architecture: Work closely with the founding team to refine our outbound engine, ensuring a steady flow of high-quality "reframed" opportunities.
Qualifications
- Fluent English: You must be able to navigate complex, high-stakes business conversations with native-level proficiency.
- The "Challenger" Mindset: You are naturally curious, assertive, and driven by the desire to become an expert in the SaaS and Fintech space.
- Resilience: You view "cold calling" not as a chore, but as a theater for testing insights and winning debates.
- Growth Hunger: You want to be part of a fast-growing startup (Dolfin) where your input directly shapes the product and the company’s trajectory.
Why Join Dolfin?
You will:
- Speak daily with VPs and C-level executives across international markets
- Learn how to control high-stakes conversations within 30-60 days
- Build a pipeline from scratch and see direct impact on revenue
- Work directly with the founders and influence product direction
And yes, you'll see your performance and earnings in real time.
Marketing Trainee
20 abr.Beiersdorf
Barcelona, ES
Marketing Trainee
Beiersdorf · Barcelona, ES
.
Your Tasks
- Strategic and operational management of the brand — Collaborate in the definition of the category's strategy and in the development of 360° plans adapted to the dermocosmetic environment. Support the implementation and monitoring of campaigns, activations and launches, ensuring execution aligned with brand objectives and the needs of the different sales channels.
- Innovation and go-to-market plans — Participate in the development of go-to-market plans for new products and support for existing portfolios, coordinating with the trade marketing, sales, supply chain, communication and medical marketing teams. Track milestones, timings, and materials needed to ensure a proper launch at the point of sale and at all touchpoints with customers and consumers. Likewise, to support the local adaptation of artworks, ensuring the correct adaptation of the global master to the requirements of the Spanish market and coordinating the necessary validations with global, legal and other country teams.
- Market analysis and brand performance — Analyze category and brand behavior in the Spanish dermocosmetics market, including market share, weighted distribution, pricing, competition, and trends. Prepare periodic reports and collaborate in the preparation of monthly forecasts to facilitate the Brand Manager's decision-making.
- Operational management and transversal support — Provide support in internal processes with supply chain, regulatory, commercial teams, communication team and medical visit team. Prepare and adapt communication and launch materials for transversal teams. Coordinate approvals, shipments, samples and other operational tasks necessary for the operation of the marketing area.
- Agency and supplier relations — Collaborate in coordination with external agencies (creative, digital), ensuring the correct delivery of materials, compliance with timings, and alignment with brand guidelines. Support in the management of briefings, project monitoring and deliverable control.
- University education — Be in the last year of a bachelor's or master's degree and be able to sign a full-time curricular internship agreement (35–40 hours/week ) with a minimum duration of 6 months.
- Be native Spanish speakers and have a high level of English.
- Student of Marketing, Sales, Business Administration, Management or related areas.
- Strong interest in the dermocosmetics sector and the beauty environment.
- Positive attitude, desire to learn and ability to solve problems autonomously.
- Motivation to develop in a multinational company in the sector, such as Beiersdorf.
- Highly analytical and proactive profile, with the ability to work with data and draw relevant conclusions.
- Initiative, dynamism and ability to function in changing environments.
At Beiersdorf, we want to help people feel good about their skin – and our commitment goes far beyond caring for skin. For 140 years, we have developed innovative skin and body care products for well-known brands such as NIVEA, Eucerin, La Prairie, Hansaplast, and Labello. We act according to our purpose, WE CARE BEYOND SKIN, and take responsibility for our consumers, our employees, the environment and society.
Behind every brand, every product and every accomplishment are our more than 20,000 employees. It is for them that we live an inclusive culture of respect and trust that is strongly aligned with our values – CARE, COURAGE, SIMPLICITY and TRUST. We also embrace diversity by valuing the uniqueness of each individual and being committed to equal opportunities for all.
Partoo
Business Development Representative - Full Time - Barcelona - M/F/D
Partoo · Barcelona, ES
Teletrabajo . Salesforce Office
After a successful transformation phase, 2026 marks a new chapter for Partoo: acceleration.
We are a solid, profitable and growing European scale-up with a clear ambition: to become the reference platform for local customer experience for multi-location businesses.
Our mission is simple: help businesses manage their online visibility, conversations and local customer relationships through an all-in-one platform, built mobile-first and AI-first. Here, innovation is meaningful, impact is tangible and success is built collectively.
Joining the adventure means contributing to an ambitious, sustainable project with strong international growth.
TEAM 💚You will join the Sales department (~35 people), whose mission is to drive sustainable growth by supporting strategic accounts through complex, high-impact sales cycles.
Your BDR team is composed of 6 people (including 5 BDRs). The team's role is to develop Partoo's business by identifying and securing the best opportunities, working closely with the Account Executive team.
You will report directly to Luciano Buscemi, Team Leader Italy, Iberia & Portugal.
MISSIONS 🔥
- Proactively reach out to prospects across various channels (cold calls, emails, LinkedIn) to book qualified meetings with key decision-makers (Marketing Directors, Digital Managers, Customer Experience Heads) - approx. 150 calls/week, with a target of minimum 4 meetings booked
- Work hand-in-hand with Account Executives to identify target prospect lists, key personas, the right contacts to approach, and the most relevant messaging.
- Collaborate closely with the Marketing team to align on campaigns, share field insights and participate in joint initiatives that strengthen pipeline generation
- Conduct in-depth research on each account and contact to personalise your outreach based on the account's history, the contact's profile, and their business challenges
- Contribute to building and growing the sales pipeline through creative initiatives, and help shape an exceptional team culture
- Nurture relationships with leads through personalised follow-ups and cadences (Lemlist) to increase engagement with Partoo's solutions
- Hit monthly targets for new opportunity creation
- You have a first successful experience in B2B sales development, outbound prospecting or a similar hunting role
- You are a natural communicator with strong persuasion and active listening skills
- You are resilient, goal-driven and thrive in a fast-paced, target-oriented environment
- You are curious and structured: you enjoy researching prospects and tailoring your approach
- You are comfortable with CRM tools and sales automation platforms
- Fluent English - required (our internal working language)
- Experience prospecting the Spanish market is a strong plus
- Languages: Native Spanish speaker - this is a must
- Location / remote policy scope: Barcelona - 1-2 days remote per week
- Tools / Software: Salesforce (CRM)
- LinkedIn Sales Navigator (research)
- Lemlist (cadences, emailing & data enrichment)
- Ringover (calls)
- First Interview (30 min) — Talent Acquisition
- Hiring Manager Interview (30 min) — Luciano Buscemi, Team Leader Italy, Iberia & Portugal
- Role Play (45 min) — with a Senior BDR
- Take-home Business Case, presented during the following step
- Business Case Debrief — with Head of Global Business Development
- Final Interview — with Head of Talent & CRO
Compensation 💸
- Proposed Package : 42-45K€
- Our salary grids are built using Figures, based on an internally defined career path with a strong focus on equity across teams
- A 360° feedback review is conducted every quarter with your manager, complemented by an annual compensation review based on performance and behaviour
- Eco-friendly offices in Barcelona, accessible for people with disabilities
- Committed company: B-Corp certified, internal groups like Women@Partoo, 2 volunteering days/year
- Health & well-being: health insurance, mental health support with Moka.care, gym partnership with Urban Sports
- Meal vouchers via UP Spain
- Sustainable mobility allowance (processed through payroll)
- Flexibility: 2 days of remote work per week + additional remote weeks after probation
- Team life: seminars, team events, sports challenges, yoga, cooking workshops and more
- Collective life: Company retreats, events and shared moments such as card tournaments, sports challenges, yoga sessions, cooking workshops. Whatever your interests, you will find a group that suits you, and we actively encourage inclusive initiatives so everyone can connect and share.
- To go further: These elements are complemented in our Culture Book, which covers our culture, rituals, career paths and internal practices. Feel free to consult it.
Partoo is actively committed to the employment of people with disabilities, notably through dedicated actions and its Disability ERG, and more broadly operates as a company with strong environmental, social and inclusion commitments. Partoo is B Corp certified.
As part of our recruitment process, personal data is processed in compliance with GDPR, within a secure environment aligned with ISO 27001 requirements.