Ofertas de empleo para iOS

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

. Android Jira iOS Office

Buscamos un perfil de soporte a usuarios para importante empresa de sector ocio ubicada en Barcelona. Para poder dar cobertura a todos los usuarios la persona deberá cubrir turnos de mañana, tarde, noches y fin de semana por semanas alternas.

¿Cuáles serán tus funciones?

• Recepción, registro y organización de incidencias por email, teléfono y ticket.
• Resolución de incidencias de primer nivel de forma presencial y remota.
  
  

¿Qué buscamos?

Experiencia de mínimo 2 años resolviendo incidencias de nivel 1 y 2

CFGS Informática o similar, o conocimientos equivalentes

Compromiso con el puesto de trabajo

Conocimientos y Experiencia En

• Helpdesko Servidores (nivel básico/intermedio)
• Herramientas de acceso remoto (Logmein,Teamviewer...)
• OS: windows, maco Dispositivos móviles: Android e IOS
• Microsoft Office 365o Hardware (montaje y configuración de equipos) y software
• Herramientas de ticketing, como JIRA, Zendesk, OTRS, Remedy, etc, etc)
  
  

Don de gentes y facilidad de trato con los/as usuarios/as.

Buenas competencias comunicativas y de personalidad

soporte, M365, JIRA, Zendesk

• Flexibilidad horariaSí
• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada11 may.

. Azure Android iOS Office

✨ WHY CHOOSE MEDSIR ✨

We are a Barcelona-based fastest-growing company founded by scientific experts 🔬. We are dedicated to the design and management of innovative strategic clinical trials in oncology, from study conception to the publication of study results 💊📃. Together, we create the best strategies that are both clinically relevant and scientifically meaningful 💉. We strive to improve our knowledge of this complex disease and the vast array of available treatments in a fast-innovative way 🚀.

At MEDSIR, you will have the job of your life while working together towards our shared 🌟 mission 🌟 bringing novel treatments to cancer patients worldwide. We welcome top performers that will bring new ideas, diverse perspectives, and provide you the opportunities and freedom to grow and make a real impact ❤ in patients' lives and science… all while having great fun 🎉

🤓 ABOUT THE OPPORTUNITY:

> IMPORTANT REQUIREMENT

Signed agreement with your academic centre MANDATORY

The IT Trainee position is designed for individuals seeking to gain hands-on experience in the field of Information Technology. The primary objective of this role is to provide support and learn under the supervision of senior IT staff, assisting in various technical tasks and projects.

🎯 HOW YOU WILL CONTRIBUTE:

• Assist in providing technical support to all MEDSIR employees, resolving basic IT issues such as software installation and hardware troubleshooting.
• Learn and support the ticketing system for logging and tracking support requests, ensuring timely updates and resolution.
• Perform diagnostics and troubleshooting under the guidance of senior staff, documenting recurring issues for future reference.
• Participate in the setup and configuration of new devices (Mac, Windows, IOS, Android), including network connectivity and software installation.
• Support the IT team in maintaining the inventory of hardware and software assets, conducting regular audits and updates.
• Assist in onboarding and offboarding processes, including user account setup, device preparation, and training new employees on IT policies.
• Work on small-scale IT projects, contributing to the improvement of IT services by researching and proposing new solutions.
• Follow company protocols to protect information from unauthorized access or use, adhering to security best practices.
• Provide basic training to end-users on the use of software applications and IT tools.
• Assist in updating and maintaining IT documentation, including user guides and technical manuals.
• Collaborate with other IT team members to ensure seamless integration of new technologies and systems.
  
  
  

💪WHAT DO WE VALUE FOR THIS OPPORTUNITY?

• Currently pursuing or recently completed a degree or technical diploma (FP) in Information Technology or a related field.
• Good understanding of computer systems, mobile devices, and other tech products.
• Ability to troubleshoot and resolve basic technical issues.
• Documentation skills and ability to communicate information clearly and effectively.
• Team player with the ability to collaborate in a dynamic environment.
• Basic knowledge of Microsoft Office Suite and other widely used software applications.
• Excellent communication skills, both written and verbal.
• Fluency in English and Spanish, spoken and written.
• Customer-focused mindset with a proactive approach to problem-solving and task completion.
• Previous experience with Mac computers is a plus.
• Familiarity with Azure is an advantage.
  
  
  

📢 THE THINGS YOU REALLY WANNA KNOW 😉:

At MEDSIR, we believe that employees today want to evolve in collaborative, high-growth environments where they can demonstrate their abilities and thrive both professionally and personally. We are convinced that employees need to find alignment between their inner values and their company’s culture and mission to unlock their full potential. We work to create a culture of empowerment, continuous learning and growth where everyone can bring expertise, own projects and easily measure their impact 🙌

Benefits

💰 Study compensation support for basic transport and food expenses

🤓 Work with world-renowned clinicians and KOL´s on high-level publications and papers.

🚀 Fast growth, we are an early-stage company with a multidisciplinary team and many growth opportunities.

🏡 Work-life balance - hybrid working model and flexible hours focusing on performance rather than office hours.

🎓 Unlimited access to GoodHabitz courses and regular workshops (external & internal) to continue your development.

📚 Opportunities to participate in scientific conferences & events at national and international level.

🏝 Work-from-abroad policy depending on position and local legislation.

🌏 A young & international team with a company culture focused on development.

☕ Positive, dynamic, and passionate work environment.

🎂 A free day on your birthday so you can truly celebrate!

🎉 Unforgettable MEDSIR events and regular get togethers.

👥 Equal employment opportunity, at MEDSIR we proudly pursue a diverse workforce and celebrate our differences.

🌇 A fantastic workplace located in 22@, Barcelona's new hub of innovation.

💻 We work with MacBook computer (Apple).

If you believe you match our values, you are unique and feel ready to make a change, we look forward to meeting you!

🧡 We are committed to fostering a diverse and inclusive workplace, where all individuals are treated with respect and equality, regardless of race, gender, age, religion, disability, or any other characteristic. We believe in providing equal opportunities for all and do not tolerate discrimination in any form.