Ofertas de empleo para Portugués

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada30 nov.

. Cloud Coumputing

Technical Support Advisor Portuguese Speaker

A Coruña, Spain | On-site | Full-Time

Are you passionate about technology and problem-solving? Join our team in A Coruña supporting one of the world’s leading software companies! ️ Help users solve technical issues, guide them through solutions, and grow your expertise in cloud and productivity tools.

What you’ll do:

• Provide technical support via phone, email & chat
• Troubleshoot issues with cloud-based software & communication tools
• Record cases accurately and escalate complex ones when needed
• Deliver every interaction with empathy, clarity & quality
  
  
  

️ Work schedule: MondayFriday | Rotating shifts (09:0018:00 / 10:0019:00)

Salary: 19,738 gross/year + 500 relocation bonus ️

️ Languages: Portuguese (native) + English (B2)

Training: Full onboarding & development in cloud technologies

Why join us? Build your career in tech, enjoy a great work-life balance, and experience life in Spain’s vibrant coastal city ️

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada30 nov.

. Python TSQL HTML Excel

About The Role

Dow Jones Risk & Compliance is a global provider of third-party risk management and regulatory compliance solutions. We deliver data, research tools and services to help our clients meet anti-money laundering, anti-bribery, anti-corruption and economic sanctions regulations and mitigate third-party risk.

You will join a team of multilingual experts who research, record and update details on companies with adverse media in countries around the world for the Adverse Media Entities (AME) content set within Dow Jones Risk & Compliance. You will report to the Manager, Adverse Media Entities. You will be based in Barcelona.

You Will

• Create and update profiles of companies with adverse media (Adverse Media Entities - AME) by continually monitoring and analysing relevant publicly available sources including corporate registries, government websites and data on Dow Jones owned products
• Research and extract relevant data adhering to guidelines on AME selection, data coverage and accuracy standards
• Ensure that profiles are complete, accurate and up-to-date
• Respond in writing to clients' questions about AME content
• Write due diligence reports on companies and/or individuals as required and contribute to other projects
• Support R&C with translation services as and when required
• Contribute to workflow improvements and tool efficiencies
  
  

You Have

• Fluency in Portuguese and English
• Excellent research, analytical and writing skills
• Proofreading skills and experience in handling large volumes of information
• Sound decision-making and problem-solving skills
• A reliable and responsible attitude
• An openness to different views and appreciation of team diversity
• The ability to manage priorities to meet deadlines.
• The ability to communicate effectively
  
  

Preferred

• Fluency in additional languages (e.g. French)
• Automation skills, such as advanced knowledge of Excel, Macros/VBA programming, Python, HTML and/or SQL
• Knowledge of and interest in current affairs and anti-money laundering regulations
• Understanding of the legal landscape in Brazil, Portugal and other Portuguese-speaking jurisdictions
• Education to a degree level or relevant experience
  
  

Reasonable accommodation: Dow Jones, Making Careers Newsworthy - We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. EEO/Disabled/Vets. We strongly encourage applications from all qualified individuals, including women, people with disabilities, and those from underrepresented groups. Dow Jones is committed to providing reasonable accommodation for qualified individuals with disabilities, in our job application and/or interview process. If you need assistance or accommodation in completing your application, due to a disability, email us at [email protected]. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.

Business Area: Dow Jones - Data & AI

Job Category: Data Analytics/Warehousing & Business Intelligence

Union Status

Non-Union role

Since 1882, Dow Jones has been finding new ways to bring information to the world’s top business entities. Beginning as a niche news agency in an obscure Wall Street basement, Dow Jones has grown to be a worldwide news and information powerhouse, with prestigious brands including The Wall Street Journal, Dow Jones Newswires, Factiva, Barron’s, MarketWatch and Financial News.

This longevity and success is due to a relentless pursuit of accuracy, depth and innovation, enhanced by the wisdom of past experience and a solid grasp on the future ahead. More than its individual brands, Dow Jones is a modern gateway to intelligence, with innovative technology, advanced data feeds, integrated solutions, expert research, award-winning journalism and customizable apps and delivery systems to bring the information that matters most to customers, when and where they need it, every day.

Req ID: 50002