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0Assistant Store Manager
12 feb.FURLA
Barcelona, ES
Assistant Store Manager
FURLA · Barcelona, ES
Assistant Store Manager - Designer Outlet La Roca Village
KEY ACCOUNTABILITIES
- Assist and support the Store Manager in managing daily operations: sales, administration, customer service, merchandising and communication
- Maximize contribution by helping to achieve budget sales and controlling costs
- Staff selection, training, HR management and administrative issues in coordination with the Store Manager
- Develop and motivate the team in order to achieve highest possible levels of customer service and performance.
- Have a focus on sales and key performance indicators of the store results by ensuring a professional handling of our customers’ needs
- Manage the customer experience, queries and complaints in a timely and efficient manner. Ensure that customer service standards are adhered to and business opportunities are maximized.
- Manage the store presentation including cleanliness, visual display and merchandising so it is reflective of the brand.
- Reach targets and respect the priority of all activities assigned by the Store Manager in relation to store’s image, performance and profitability
KEY REQUIREMENTS
- Smart, intelligent, fun, goal orientated, and driven by integrity
- Excellent English
- Retail Leadership experience in a vertically integrated company
- Knowledge of the Markets is an asset
- Hands On mindset
- Self-starter
- Accessories experience is an important plus
- Results-oriented and process driven, with high expectations of self and team
- Exceptional written and verbal communication skills
- Encourage an open, honest and positive team environment