Ofertas de empleo en Hotel Castell d’Empordà

• Nivel de experiencia---
• Tipo de contratoFreelance
• PublicadaNueva

Office

Front Desk Operations

Greet and welcome guests upon their arrival.

Check-in and check-out guests efficiently.

Provide key cards and relevant information to guests.

Reservation Management

Handle room reservations, cancellations, and modifications.

Maintain an accurate and up-to-date reservation system.

Coordinate with other departments to ensure room availability and readiness.

Guest Services

Address guest inquiries and concerns promptly and professionally.

Provide information about hotel amenities, services, and local attractions.

Assist with special requests, such as room preferences or additional services.

Communication

Answer and direct incoming calls to the appropriate department.

Respond to emails and messages in a timely and courteous manner.

Relay messages and information to guests and staff members.

Payment Handling

Process guest payments and ensure accuracy.

Handle cash transactions and provide receipts.

Resolve billing discrepancies and issues.

Administrative Tasks

Maintain a neat and organized front desk area.

Complete daily reports and record-keeping.

Assist with administrative tasks as assigned by management.

Problem Resolution

Address and resolve guest complaints or issues.

Collaborate with other departments to solve problems efficiently.

escalate issues to the management when necessary.

• Nivel de experiencia---
• Tipo de contratoFreelance
• PublicadaNueva

Food Preparation

Assist in the preparation of ingredients for cooking, including chopping, peeling, and marinating.

Learn and execute basic cooking techniques under the guidance of experienced chefs.

Kitchen Operations

Support kitchen staff in maintaining a clean and organized workspace.

Follow standard operating procedures for food safety, sanitation, and hygiene.

Cleaning Operations

Clean kitchen equipment, utensils, and work surfaces as directed.

Menu Support

Contribute to the preparation of menu items based on established recipes.

Assist in the setup and breakdown of the kitchen for service.

Learning And Development

Actively engage in learning opportunities provided by chefs and kitchen staff.

Seek guidance on culinary techniques, knife skills, and kitchen management.

Team Collaboration

Work collaboratively with other kitchen staff members to ensure smooth operations.

Communicate effectively with chefs and colleagues to understand tasks and responsibilities.

Adherence To Safety Standards

Adhere to safety and sanitation guidelines, including the proper handling of kitchen equipment and food.

Follow established protocols for handling and storing ingredients.

Assistance During Service

Provide support during peak service times, which may include helping with plating, expediting, or other tasks as directed.