Ofertas de empleo en OPINATOR

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada5 mar.

Teletrabajo SaaS

Why OPINATOR?

We are trailblazers in Customer Experience Management and Voice of the Customer solutions, helping businesses collect, analyze, and act on customer feedback in real-time.

Our solutions go beyond traditional SaaS by combining innovative technology, predictive analytics, and engaging customer experiences to help companies transform their interactions with customers.

At OPINATOR:

• Innovation fuels everything we do.
• Transparency, collaboration, and customer focus drive our culture.
• Your contributions will create real-world impact, from day one.
  
  

• Build and maintain strong, active relationships with key clients and stakeholders.
• Provide solutions on top of the OPINATOR platform to meet our client’s needs.
• Train our clients on how to use the tool and make it cost-effective.
• Follow up with the client once he is using the tool.
• Owning overall customer strategy development and execution including both external and internal communications.
  
  

• Bachelor Degree or higher education.
• Previous proven experience in Customer Success or equivalent history of increasing customer satisfaction, adoption, and retention.
• Social, analytical, excellent interpersonal and written communication skills.
• Fluent Spanish and English. Portuguese will be of advantage.
• Experience working with software platforms and digital technology will be of advantage.
  
  

• Social abilities, you like to work in a multicultural global team. You like travelling abroad, new experiences and learn from other cultures.
• You’re excited to work in a fast-paced environment with constant learning opportunities, where things are not always easy, clear or straightforward, but quite challenging instead.
• Highly organized, with great attention to detail. You like and are proud to work accurately. You’re reliable.
• Strong determination, resilient and results-oriented personality.
  
  

• Competitive salary and benefits package, recognizing your expertise and achievements.
• The opportunity to grow your career in a high-growth, innovative company leading the digital transformation of CX.
• A collaborative and supportive work environment where your ideas and contributions matter.
• Flexible work options, including teleworking and a casual dress code, to maintain work-life balance.
• The chance to shape the future of customer experience in a rapidly evolving digital landscape.