Ofertas de empleo en Philip Morris International

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• PublicadaNueva

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One clear purpose - to deliver a smoke-free future.

Times are changing at PMI. We’ve chosen to do something big. The world expects us to act responsibly. And we are doing just that by transforming our business by building a smoke-free future.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver better, brighter solutions and the space to move your career forward in endlessly different directions.

Introducing smoke-free products shifts the focus of our entire business. We’re fast moving from a B2B to a B2C model – and our newly created Customer Centric Organization (CCO) team is driving that commercial transformation. Their role is to understand customer conversion journeys in different international markets, then to find the best ways to connect with smokers and convince them to switch to reduced-risk products.

Your ‘day to day’

IQOS Assistant Store Manager is an IQOS Brand Ambassador, your main responsibility is to Assist the Store Manager to guarantee the smooth daily running of the Store, in order to ensure sales & profit performance and Customer Service level.

Acts as the key support and key representative of the Store Manager.

ASSISTANT IN BUSINESS MANAGEMENT

• Contributes to analyzing the Store business and to the eventual development of specific reports, action plans, upon request from the Boutique Manager.
• Supports the monitoring of business measurements when applicable, and KPIs (Qualitative & Quantitative) & action plans implementation.
• Management & coach team to ensure the delivering business goals.
• Support under the Store manager supervision, the monthly & weekly development reports for business analysis, action plan implementation follows ups to recover the situation.
• Ensure Visual Merchandising processes & guidelines based on the VM Team recommendations.
  
  

ASSISTANT IN OPERATIONS MANAGEMENT

• Operations Standards follow up and application e.g., Stock and Inventory Management, Cash & Card Reconciliation, supporting the store Manager Front & Back office.
• Provides the monthly operations report to recover situations if needed.
• Ensure Back & front office operations management (controlling Back-office administration) following the Store Manager indications.
• Ensure action plans implementation aligned with the Store Manager.
• Follow up the running of safety within the Store & transmit to the team the importance of the area.
  
  

ASSISTANT IN CUSTOMER MANAGEMENT

• Ensures the welcoming to the stores, provided with Sales and Service Standards to ensure the customer expectations.
• Spend time on the shop floor & back office, on behalf of the Store Manager supervise the customer experience service and provide feed-back to the team in a constructive way to recover the situation, supporting the team in selling skills.
• Supervise full customer experience process when the Store manager delegates in you to supervise an ensure the properly running.
• Taking over when a sales expert is facing a client issue as a Manager of Duty (when the Store Manager is not on the store).
• Regularly monitors all analyses and KPIs shared by Area Supervisor on the quality and appreciation of the delivered Customer Experience, e.g. Mystery Shopping & NPS, etc. And shares Action Plans, key learnings with his/her team on a regular basis to improve the global performance.
• Conducts sales and develops his/her own clients implementing proper tools and activities.
  
  

ASSISTANT IN PEOPLE MANAGEMENT

• Co-responsible (with store manager) for building and maintaining a constructive & motivating working environment.
• Responsible to Manage the store team, according to its size and structure.
• Back up Store manager for Working hand in hand with HR to ensure training plans, on boarding, compensation & benefits.
• Support & Ensure communication (w/Store Manager alignment), Back Office organization & maintenance.
• Responsible for the Preparation & animation of a Daily Briefing in order to inform the team on key points.
• Individual meetings with the team to follow up motivation drivers, strengths & improvement opportunities.
• When applicable, in alignment with Store Manager, Manage the staff optimization needs in the store taking care of business peaks to ensure the best service level.
• Support completing all career development activities in line with HR.
  
  

Who we’re looking for

• Business School, Hospitality School or University degree.
• Spanish (fluent) + English (intermediate/advanced) will be a must.
• Russian or Italian is nice to have.
• Experience in retail preferably in a Consumer Goods Company.
• Microsoft Office: Excel and PowerPoint.
• Key financial aspects of a Store management (P&L, KPIs, drivers, Budget planning and follow-up).
• Qualitative measures of a Boutique performance (Mystery Shopping, NPS).
• Store Operational Standards.
• People management experience.
• Curious people with strong emotional intelligence and good attitude willing to help others and to work as part of a team.
• People focused on results and problem solving with customer service-oriented skills.
  
  

What we offer

Our Success Depends On The Men And Women Who Come To Work Every Single Day With a Sense Of Purpose And An Appetite For Progress. Join PMI And You Too Can

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.
  
  

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• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada18 mar.

Agile

Be a part of a revolutionary change

At PMI, we’ve chosen to do something incredible.

With huge change, comes huge opportunity. So, wherever you join us, you’ll enjoy the freedom to dream up and deliver, better, brighter solutions in a space that allows you to move your career forward in endlessly different directions.

The Smoke Free Product function is undergoing a critical overhaul as we look to transform into an agile, consumer-centric business that harnesses technological innovation to deliver smarter, science-backed alternatives to millions of adults around the world who would otherwise continue to smoke.

It is only by focusing on our strategic priorities and the right organization that we are fully enabled to deliver what matters the most for our consumers along their journey toward better alternatives to cigarettes - a smoke-free future.

Here, you can make a difference. And you can watch your efforts lead to meaningful change for the benefit of adult smokers on their way to better alternatives.

You’ll develop your skills, collaborating across functions, markets and regions. If you want to play a part in driving one of the biggest societal changes of our time, there’s no better place!

About PMI Duty Free (PMIDF)

PMI DUTY FREE plays a significant role in PMI's Smoke-Free vision. As the only affiliate with a global presence, PMI DUTY FREE provides premier value for PMI, serves as an international showcase, as well as a driver of awareness and equity of PMI brands, pioneering multicategory expansion across global markets. With 44 nationalities represented globally, PMI DUTY FREE boasts a diverse and talented workforce, ready to embrace challenges and make a global impact. Our vision is to lead the charge in delivering on PMI’s Smoke-Free vision, connecting global consumers and markets with best-in-class experiences, while creating substantial value for PMI.

For our Commercial Deployment Team in PMI Duty Free we are looking for a Manager Customer Development.

As Manager Customer Development, You Will

• Manage negotiations with the Customers, leveraging data to prepare negotiation strategy and ensuring proper follow-up.
• Perform Account / Customer Management including operational requests, meetings and coordination of x-functional integration (PMI / Customers).
• Ensure the deployment of agreed plans with the operators, airports and all relevant stakeholders (internal and external)
• Leverage support from PMI Duty Free functions and Commercial IBS in the deployment of customer development support
• Ensure high level of collaboration with global retail teams to maintain strategic alignment and executional consistency for Duty free Retail.
• Guarantee continuous improvement to the customer journey development for existing and new Duty Free Retail POS to meet global standards and customer needs.
• Elevate Net Promoter Score at Duty Free in collaboration with CX teams.
  
  

We Are Looking For Someone With

• Account Management, Engagement and Negotiation
• Forecasting & Stock Management
• Business & Financial Acumen
• Insights & Analytics into Action
• Project Management & FFWD/Agile ways of working
• Portfolio Knowledge
• Brand Retail Operations Management
• Footfall Dynamics
• Merchandizing & Planogramming
• Route to Market
• Optimizing trade investment
• Customer Account Business planning
• Digital Trade Engagement
• Omni-channel activity planning & evaluation
• Third Party Partner Managemen
• Highly collaborative and agile ways of working.
• Fluent in English, both written and spoken
• Fluency in Italian is a strong preference
  
  

What We Offer

Our success depends on the men and women who come to work every single day with a sense of purpose and an appetite for progress. Join PMI and you too can:

• Seize the freedom to define your future and ours. We’ll empower you to take risks, experiment and explore.
• Be part of an inclusive, diverse culture, where everyone’s contribution is respected; collaborate with some of the world’s best people and feel like you belong.
• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.
• Take pride in delivering our promise to society: to deliver a smoke-free future.
  
  

7821

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada14 mar.

Philip Morris Spain está buscando gente con talento para unirse a nuestro equipo de Ventas.

Como Gestor De Tu Territorio Trabajarás Directamente En La Visibilidad, Promoción En Puntos De Venta y Presencia De Nuestros Productos, Con Responsabilidades Como

• Proponer objetivos de negocio anuales para tu territorio de responsabilidad, identificando las acciones comerciales específicas para el territorio.
• Elaboración de tu propio Plan de Negocio, analizando y buscando soluciones en línea con los objetivos estratégicos de la compañía.
• Negociar la colocación de materiales de información en el punto de venta, de acuerdo con los estándares corporativos en materia de imagen, los objetivos y los ciclos promocionales de cada marca y generar engagement en la nueva categoría de productos libres de humo.
• Presentar e implantar las promociones establecidas para cada marca a las expendedurías de tu territorio, garantizando la correcta ejecución en forma y plazo de dichas promociones.
• Controlar el almacén propio con objeto de mantener un stock mínimo que evite interrupciones en tu actividad.
  
  

QUÉ OFRECEMOS

Te unirás a una empresa líder del mercado mundial con oportunidades de aprendizaje donde mejorarás tu experiencia con tecnologías innovadoras, servicios y procesos. Ofrecemos programas estructurados de carrera individuales con posibilidades de desarrollo para ayudarte a sacar tu máximo potencial, así como una retribución competitiva. Trabajarás en un entorno dinámico y profesional con clientes y miembros de equipos de todo el mundo, ampliando así tus horizontes en un ambiente internacional.

QUIÉNES SOMOS

Philip Morris International, Inc. (PMI) es la empresa de tabaco líder en todo el mundo, con seis de las principales 15 marcas a nivel mundial, incluida Marlboro, la marca de tabaco número uno en el mundo. Nuestras marcas locales e internacionales se venden en más de 180 mercados.

PMI está comprometida con el desarrollo y comercialización de un portfolio de productos innovadores sin combustión. Nuestro objetivo es alcanzar un mundo sin humo y para ello, nos proponemos sustituir progresivamente los cigarrillos convencionales por productos sin combustión.

Nuestros empleados constituyen uno de nuestros activos más valiosos y son la clave de nuestro éxito como empresa. Contamos con una plantilla diversa e internacional formada por más de 82 000 empleados que hablan más de 80 idiomas y que proceden de todos los rincones del planeta. Buscamos atraer, motivar y mantener a los mejores talentos del mundo. Apoyamos a nuestros empleados mediante programas de gestión de la carrera profesional y de desarrollo individual que reconocen el potencial y premian los logros alcanzados. Obtenga más información sobre cómo iniciar una carrera profesional en PMI.

8906

• Nivel de experiencia---
• Tipo de contratoA tiempo completo
• Publicada13 mar.

Office Excel Outlook Word

Forma parte de un cambio revolucionario en PMI hemos elegido hacer algo increíble. Estamos transformando totalmente nuestro negocio y construyendo nuestro futuro con productos libres de humo.

Con un gran cambio, viene una gran oportunidad. Por lo tanto, donde sea que te incorpores, disfrutarás de la libertad de soñar y ofrecer soluciones mejores y más brillantes, así como el espacio para avanzar en su carrera con nosotros.

Nuestros equipos de retail tienen un impacto directo en nuestra nueva misión: convertir a los fumadores en los usuarios de nuestros innovadores productos IQOS libres de humo. Están a la vanguardia de nuestra transformación total a medida que lanzamos nuevas tiendas y nuevos productos. Es una experiencia emocionante y atractiva.

Si deseas tener un impacto que cambie la vida de los clientes, no hay mejor lugar para desarrollar tu carrera.

Tu Día a Día

Serás responsable de liderar un equipo de Sales Experts del canal estanco, asegurando su compromiso y motivación para conseguir contribuir de manera directa al objetivo nacional.

Las Principales Responsabilidades Serán

• Poner en marcha el plan de ventas, asegurando una experiencia de venta adecuada (consumer journey) y el despliegue de materiales en el punto de venta.
• Formar continuamente y gestionar un equipo comercial estableciendo objetivos alineados con la estrategia a nivel nacional para todos los integrantes del mismo.
• Desarrollar al equipo dando constantemente feedback constructivo y revisando el desempeño de los mismos para asegurar el engagement con el punto de venta y una excelencia en la venta y el servicio al cliente.
• Cooperar con la fuerza de ventas para garantizar un ecosistema eficiente, proponiendo soluciones que satisfagan las distintas necesidades del consumidor.
• Fomentar un clima de colaboración para compartir y aprender las mejores prácticas en todos los equipos.
• Analizar los resultados y llevar a cabo controles frecuentes de las herramientas que deben estar puestas en marcha.
• Asegurar que todos los miembros del equipo tengan un claro entendimiento y sigan la ética y los Principios y Políticas de la Compañía, y actúen en consecuencia.
  
  

A Quién Buscamos

• Titulación universitaria: licenciatura o grado.
• Nivel de inglés B2, nivel de español C1 mínimo.
• Permiso para trabajar en la UE. Carnet de conducir europeo con antigüedad mínima de 1 año.
• Experiencia previa en venta directa B2C o el sector retail.
• Experiencia previa en gestión de equipos.
• Orientación al servicio al cliente.
• Conocimiento del paquete Microsoft Office (Word y Excel), Outlook.
• Liderazgo, coordinación y gestión de equipos. Iniciativa y pasión por el mundo de las ventas.
• Empatía y planificación. Altas habilidades de comunicación (fluidez verbal, lenguaje, tono, sonrisa) y escucha activa.
• Capacidad de adaptación y flexibilidad. Creatividad y visión de negocio.
• Disponibilidad para viajar dentro de las Islas Baleares (un día a la semana)
  
  

Qué Ofrecemos

• Formación a cargo de la empresa.
• Contrato indefinido.
• Salario fijo + 650€/mes de variable en función de tu desempeño (sin tope).
• Coche de empresa + tarjeta Solred + sodexo.
• Seguro médico privado, seguro de salud y plan de pensiones.
• Estabilidad laboral y un buen ambiente de trabajo.
  
  

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