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0Poke House
Madrid, ES
Jr Ops Application & Data Specialist
Poke House · Madrid, ES
Excel Power BI
ABOUT US:
Born in November 2018 from the dream of two friends to “nourish the world with positivity and well-being”, Poke House is the global leader in the fast casual poke bowl restaurant category, serving delicious bowls in more than 180 locations spanning nine countries to-date (Italy, UK, Spain, France, Portugal, Romania, Austria, Belgium and US), with additional markets soon to-follow.
Freshly positioned at the convergence of online food and modern restaurants, Poke House offers the complementary mix of digitally-driven and real-world customer experiences. With sales of € 120M in 2023 and a growing team of over 1,000 people, the hyper-growth of Poke House is enabled by highly attractive unit economics, accretive funnels, an easily scalable model, and an active community of poke lovers.
OBJECTIVES OF THIS ROLE:
- Configure and maintain the food cost software (recipes, ingredients, suppliers, prices).
- Analyze operational workflows and translate them into structured digital processes.
- Monitor food cost KPIs, support data-driven decisions, and identify optimization opportunities.
- Provide training and ongoing support to internal teams to ensure effective tool usage.
- Collaborate with Operations, Finance, and Procurement teams to ensure data accuracy and consistency.
- Coordinate with external software providers for troubleshooting and system improvements.
- Contribute to data collection and analysis to enhance performance visibility and control
SKILLS AND REQUIREMENTS:
- Previous experience in similar roles (Applications Specialist, Business Analyst, System Admin).
- Strong knowledge of software systems, preferably in food cost management or restaurant operations.
- Solid analytical skills and proficiency in Excel (Power BI is a plus).
- Proactive, organized, and solution-oriented mindset.
- Fluency in English is mandatory.
- Previous experience in the restaurant or food retail industry is a strong plus.
WHAT WE OFFER:
- Be part of an international success story in a scale-up phase.
- Permanent contract and a competitive salary based on your experience.
- Performance-based bonus.
- Exceptional professional growth opportunities.
- Special offers dedicated to employees.