¡No te pierdas nada!
Únete a la comunidad de wijobs y recibe por email las mejores ofertas de empleo
Nunca compartiremos tu email con nadie y no te vamos a enviar spam
Suscríbete AhoraTransporte y Logística
1.200Informática e IT
1.072Comercial y Ventas
1.021Adminstración y Secretariado
843Comercio y Venta al Detalle
642Ver más categorías
Desarrollo de Software
503Industria Manufacturera
477Ingeniería y Mecánica
419Educación y Formación
331Instalación y Mantenimiento
292Derecho y Legal
287Marketing y Negocio
287Publicidad y Comunicación
171Sanidad y Salud
160Contabilidad y Finanzas
151Diseño y Usabilidad
149Construcción
118Arte, Moda y Diseño
108Hostelería
100Recursos Humanos
97Artes y Oficios
95Alimentación
92Inmobiliaria
86Atención al cliente
69Turismo y Entretenimiento
68Cuidados y Servicios Personales
55Producto
40Banca
35Seguridad
33Farmacéutica
22Social y Voluntariado
16Energía y Minería
15Deporte y Entrenamiento
5Seguros
5Telecomunicaciones
4Agricultura
2Editorial y Medios
1Ciencia e Investigación
0IT Support Helpdesk
19 mar.q.beyond ibérica
Jerez de la Frontera, ES
IT Support Helpdesk
q.beyond ibérica · Jerez de la Frontera, ES
Cloud Coumputing Office
BRINGING FORCES TOGETHER. REALIZING DIGITALIZATION.
Work with us - a leading provider in Cloud, SAP, Microsoft, and software development - and shape future-proof IT solutions for our corporate clients.
Digitize the German midmarket with us as a IT Support Helpdesk
LAY FOUNDATIONS. ENSURE EFFICIENCY.
Your Tasks
- End user support Business Application Support (SAP)
- Incident- and request handling
- Ticket ownership and escalation management when service level is at risk or it is a serious incident
- Write documentation and keep it up to date
- User management in SAP (creation / adaption /disabling)
- Maintain datasets in SAP
What We Offer
- Continue your journey: Expand your professional horizons and explore exciting internal development opportunities and a wide range of training programs.
- Experience the difference: Receive respect and appreciation from your colleagues and take advantage of the diverse offerings of our diversity management.
- Look into the future: Work with the latest technologies and the constant innovations
- Find the balance: Benefit from our mix of trust-based working hours and flexible work location (including home office) for a great work-life integration.
- Feel well taken care of: We provide you a company healthcare program.
- Unplug and relax: 30 days of vacation
WHAT YOU BRING WITH YOU:
- High interest in IT technologies and curiosity to learn about new topics
- Initial experience in IT customer support (ServiceDesk) would be an advantage
- Solid user experience or support experience for SAP is needed
- Experience in using or support Microsoft Operating Systems and Office products (also M365) are needed
- Nice to have would also be a basic understanding of IT infrastructure
- Able to focus on customer satisfaction, also in in challenging situations
- Well-developed communication skills and ability to work in a team
- Good knowledge of written and spoken English and German required
We are looking for people who are committed to contributing their expertise and personality to achieve the best for our customers. People like you who want more - and expect more.
APPLY QUICKLY. RECEIVE FEEDBACK.
You can apply quickly and easily without a cover letter. Simply upload your CV and certificates online on our job portal.
FIND YOUR INTERFACE AT Q.BEYOND
q.beyond AG stands for successful digitalization. As one of the leading IT service providers in Germany, we have our own certified data centers and support companies in finding, implementing and operating the best digital solutions for their business. With extensive expertise in the areas of cloud, SAP, Microsoft, data intelligence, security and software development, our strong team of 1,100 employees guides our medium-sized customers safely through the digital transformation. q.beyond has locations throughout Germany as well as in Latvia, Spain and India.
CONTACT
Your personal contact Eda Zeynap will be happy to answer your questions and comments.
q.beyond ibérica S.L.
