R0139608 Be Casa Valdebebas Valdebebas, Madrid

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• Overview
• Job Responsibilities
• Success Profile
• Trending
• Benefits
  
  

Overview

Greystar is looking for dedicated and hard-working individuals who want to help us continue to be the best at what we do. Today, we are the largest rental housing operator and developer in the US and one of the largest global investment management companies, delivering industry-leading services to investors, clients, and residents. We offer unrivaled professional development and career growth opportunities to our team members and look forward to welcoming you to Greystar, where our people are what make us the Global Leader in Rental Housing.

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Job Responsibilities

About Greystar

Greystar is a leading, fully integrated global real estate company offering expertise in property management, investment management, development and construction services in institutional-quality rental housing, logistics, and life sciences sectors. Headquartered in Charleston, South Carolina, Greystar manages and operates over $315 billion of real estate in 250 markets globally with offices throughout North America, Europe, South America, and the Asia-Pacific region. Greystar is the largest operator of apartments in the United States, manages more than 1,000,000 units/beds globally, and has a robust institutional investment management platform comprised of more than $78 billion of assets under management, including over $36 billion of development assets. Greystar was founded by Bob Faith in 1993 to become a provider of world-class service in the rental residential real estate business. To learn more, visit www.greystar.com.

Job Description Summary

» Brindar una experiencia memorable para nuestros residentes excediendo sus expectativas

» Brindar todos los aspectos del servicio al cliente, incluyendo un servicio completo que anticipe y supere las expectativas de nuestros huéspedes.

» Proveer un servicio proactivo de recepción y de atención al cliente para todos los huéspedes, asegurando que todas las consultas sean atendidas de manera oportuna.

» Responder llamadas y completar las tareas asociadas o asignarlas a los equipos correspondientes para resolverlas de forma apropiada.

» Colaborar en las visitas programadas a los apartamentos.

» Asistir con los preparativos del apart hotel, incluyendo los procesos de entrada y salida de los residentes.

» Dar soporte a la gestión de eventos de las actividades de los residentes dentro de la residencia.

» Completar regularmente las actividades de Seguridad e Higiene alineadas a las políticas y procedimientos de la compañía.

» Completar otras tareas asignadas cuando fuera necesario.

> Gestionar caja de fondo operativo de recepción

> Gestionar cierres de caja y auditorías de ingresos y egresos

> Gestionar facturación

> Gestiones administrativas varias

>Gestión de manejo de conflictos con clientes y supervisión de ayudantes de recepción

> Gestión de apoyo requerimiento clientes (incidencias leves de mantenimiento o limpieza en ausencia de las empresas)

> Gestión de atención telefónica y toma de reservas

> Gestiones varias a clientes (ejemplo paquetería, solicitudes varias)

>

Job Description

» Brindar una experiencia memorable para nuestros residentes excediendo sus expectativas

» Brindar todos los aspectos del servicio al cliente, incluyendo un servicio completo que anticipe y supere las expectativas de nuestros huéspedes.

» Proveer un servicio proactivo de recepción y de atención al cliente para todos los huéspedes, asegurando que todas las consultas sean atendidas de manera oportuna.

» Responder llamadas y completar las tareas asociadas o asignarlas a los equipos correspondientes para resolverlas de forma apropiada.

» Colaborar en las visitas programadas a los apartamentos.

» Asistir con los preparativos del apart hotel, incluyendo los procesos de entrada y salida de los residentes.

» Dar soporte a la gestión de eventos de las actividades de los residentes dentro de la residencia.

» Completar regularmente las actividades de Seguridad e Higiene alineadas a las políticas y procedimientos de la compañía.

» Completar otras tareas asignadas cuando fuera necesario.

> Gestionar caja de fondo operativo de recepción

> Gestionar cierres de caja y auditorías de ingresos y egresos

> Gestionar facturación

> Gestiones administrativas varias

>Gestión de manejo de conflictos con clientes y supervisión de ayudantes de recepción

> Gestión de apoyo requerimiento clientes (incidencias leves de mantenimiento o limpieza en ausencia de las empresas)

> Gestión de atención telefónica y toma de reservas

> Gestiones varias a clientes (ejemplo paquetería, solicitudes varias)

>

Apply Now

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Success Profile

What makes a successful Greystar team member? Check out the top traits we’re looking for and see if you have the right mix.

• Professional
• Organized
• Responsible
• Resourceful
• Helpful
• Confident
  
  

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Trending

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Meet our people and discover how you can make an impact providing a home to people across the world.

"Greystar and my values are perfectly aligned to enrich the lives we touch by doing things the right way. The company lives by this and it provides balance in my life and work becomes an entirely different experience. There is passion that moves you to a whole new level of fulfillment and gratitude. That’s when you can do your best for yourself, your customers, and your team."

• Daiva
  
  

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Benefits

Healthcare

Health insurance (including company-paid opportunities) is offered, along with competitive dental (US Only) and vision insurance* plan options

• in select countries
  
  

Retirement Planning

We know planning for retirement is a top priority for our team members. We offer competitive retirement savings plans including employer-matched 401(k) plans (US Only) and country-specific Pension Schemes to ensure the security of your financial future.

Paid Time Off

Full-time team members receive generous paid time off – including your birthday! – as well as paid sick leave, personal days, and company holidays*

• varies by country
  
  

Paid Parental Leave

Maternal and paternal paid leave is available for the birth or adoption of a child

Professional Development

Ongoing support is available for career advancement opportunities in addition to corporate training programs

Employee Assistance

Program

Experienced counselors are available 24/7 for confidential assistance to listen and help you find solutions at no cost to you

Note: Outlined benefits may vary by international region.

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