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0Radisson Hotel Group
Madrid, ES
Recepcionista - Tiempo parcial 20 horas semanales
Radisson Hotel Group · Madrid, ES
REST Office
Radisson Hotel Group is one of the world’s largest hotel groups with ten distinctive hotel brands and more than 1,160 hotels in operation and under development in 95+ countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.
People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.
We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group!
We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!
What We Offer Our Receptionist
We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:
- Special rates for our team members, and friends and families while travelling and staying in our hotels
- We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
- Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
- Fantastic opportunities to progress
- Flexible retribution: possibility to have health insurance, transport and nursery vouchers
Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests.
- Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
- You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
- You will exude patience, empathy and have the personality to host the show
- As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
Qualities We Are Looking For In Our Receptionist
- Flexibility and a positive, Yes I Can! Attitude
- An eye for detail
- Is a creative problem-solver
- Passionate about creating extraordinary service
- Ability to work as part of a team to ensure guest satisfaction
- Strong verbal communication skills
- Likes having fun at work
- Experience in a similar position is beneficial but not essential
Skills
Fast-Paced Experience
Radisson Hotel Group
Madrid, ES
Digital Experience Optimization Trainee
Radisson Hotel Group · Madrid, ES
Excel CMS Office PowerPoint
THE JOB:
The Digital Experience Optimization trainee will join the Digital Experience team to support Conversion Rate Optimization activities. They will be responsible for analyzing customer journeys with data insights and tools to track users, suggest ideas for new business opportunities and AB testing, as well as assisting with the creation of web and app content for target markets.
The candidate must be a native English speaker, with an analytical mindset, curious and highly organized by nature, as well as the ability to think outside the box, and web design skills. Microsoft Excel and PowerPoint skills are a must, and CSS/HTML are a plus.
Please note the successful trainee must be enrolled in a school program to be eligible for the internship.
DURATION: 6 months, Starting on June 2nd
KEY RESPONSIBILITIES:
- Design A/B tests (Qubit)
- Review web and app messages, as well as the English texts provided
- Create personalized content for target markets in web and app via the CMS (SDL Tridion)
- Analyse the web and app data to look for business opportunities (Adobe Analytics)
- Analyse user sessions to understand online behaviour (Decibel)
- Create reports in Excel and PowerPoint to visualize data
- Communicate data insights to the different stakeholders
- Analyse feeder markets trends, contextual information, and forecast the demand to create targeted campaigns
- have English as their mother tongue
- have a sharp eye for detail, and is accurate and precise in their actions
- has good Excel and PowerPoint skills
- be organized, proactive and a strong team player
- be able to prioritise and work within tight deadlines
- be trustworthy, with a high level of passion and integrity
- be able to work in Europe
Radisson Hotel Group is one of the most dynamic hotel companies operating in over 80 countries with strong brands such as Radisson and Park Inn. Want to know more? Click on the following link: https://www.youtube.com/watch?v=oz8DwJzD8-w.
The Corporate office of the Radisson Hotel Group is based in Brussels, Belgium. For more information, visit https://www.radissonhospitalityab.com/
Skills
Fluent in English