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0Radisson Hotel Group
Madrid, ES
Digital Content Specialist (Content Editor)
Radisson Hotel Group · Madrid, ES
HTML SEO CMS
Position Summary
Radisson is currently looking for a Digital Content Specialist (Content Editor) who will be responsible for on-time delivery of digital content on its multi-lingual global e-commerce RadissonHotels.com and Radisson Hotels app to join its new Digital Experience Center of Excellence in Madrid. This is an exciting opportunity to be part of a multinational team made of digital experts that aims at transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters.
The right person for this role:
- Is a Native English Speaker
- Is Digital savvy and passionate about digital and websites
- Has a strong attention to details and seeks quality
- Sets a high bar for themself
- Likes to solve problems and thinks creatively
- Is adaptable/resilient and knows how to handle the unexpected
- Is intellectually curious and creative
- Is organized and able to navigate competing priorities
- Can evaluate, suggest and adapt content to make it perfect for the website and app.
The Digital Content Specialist at Radisson Hotel Group has the role to ensure that RadissonHotels.com and Radisson Hotels app display fresh and high-quality content (both text and visual elements) to help the user making a booking decision. Specifically, the purpose of this role is to:
- Work with the content tools (CMS, DAM and Translation flows) in order to keep the digital channels up-to-date and appealing to the customers.
- Support the hotel content needs in order to drive business to the properties
- Ensuring compliance to brand guidelines and superior content quality to the website and app.
The Digital Content Specialist has the responsibility to:
- Create new content for hotels that will be onboarded to RadissonHotels.com and Radisson Hotel app following guidelines and technical requirements
- Operate the Content Management System (CMS) to publish content on the website and app.
- Manage requests from intake of request, receiving copy and images, loading into CMS, and publishing to the site.
- Manage the sending of translations process on content requests through CMS.
- Ensure workflow remains nimble and updates are handled as quickly and efficiently as possible.
- Review reported content requests and resolve the requests accordingly
- Follow and uphold Brand and Site style guides and standards, guidelines provided by the SEO team and ADA compliance.
- Keep current on the latest editorial and user experience techniques and share best-practice examples with team members
- Maintain high-standard web content on RadissonHotels.com and Radisson Hotel app
The Digital Content Specialist must possess the following requirements and skills:
- A high/native level of English
- A working to high level knowledge of French is a plus.
- Balance multiple projects, assignments, and launches simultaneously within a fast-paced, ever-changing work environment.
- Ability to adapt to rapidly changing, time-constrained launch schedules.
- Highly detail-oriented, organized, and patient.
- High degree of ownership and accountability.
- Experience using a multi-lingual web content management system
- Familiar with ticketing systems and SLA Compliance (Workfront knowledge is a plus)
- Copywriting experience
- Experience managing content for a global audience preferred.
- Basic working knowledge of HTML.
- Capable of working cross-functionally across teams.
- Ability to work with technical staff to communicate issues.
- Excellent communication skills.
Content
Digital
French
English
Digital Content Specialist
20 mar.Radisson Hotel Group
Madrid, ES
Digital Content Specialist
Radisson Hotel Group · Madrid, ES
HTML CMS
Radisson is currently looking for a Digital Content Specialist who will be responsible for the on-time delivery of digital content on its multi-lingual global e-commerce RadissonHotels.com and Radisson Hotels app to join its new Digital Experience Center of Excellence in Madrid. This is an exciting opportunity to be part of a multinational team made of digital experts that aims at transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters.
The right person for this role:
- Is Digital savvy and passionate about digital and websites
- Has a strong attention to details and seeks quality
- Sets a high bar for themself
- Likes to solve problems and thinks creatively
- Is adaptable/resilient and knows how to handle the unexpected
- Is intellectually curious and creative
- Is organized and able to navigate competing priorities
- Can evaluate, suggest and adapt content to make it perfect for the website and app.
- Work with the content tools (CMS, DAM and Translation flows) in order to keep the digital channels up-to-date and appealing to the customers.
- Support the hotels in their content needs in order to drive business to the properties or add new properties to the website and app.
- Ensuring compliance to brand guidelines and superior content quality on the website and app.
The Digital Content Specialist has the responsibility to:
- Operate the Content Management System (CMS) to publish content on the website and app.
- Manage requests from intake of request, receiving copy and images, loading into CMS, and publishing to the site.
- Manage the sending of translations through CMS.
- Ensure workflow remains nimble and updates are handled as quickly and efficiently as possible.
- Review reported content requests and resolve the requests accordingly
- Maintain high-standard web content on RadissonHotels.com and Radisson Hotel app
The Digital Content Specialist must possess the following requirements and skills:
- A high level of English, a working or high level knowledge of French is a plus.
- Balance multiple projects, assignments, and launches simultaneously within a fast-paced, ever-changing work environment.
- Ability to adapt to rapidly changing, time-constrained launch schedules.
- High degree of ownership and accountability.
- Experience using a multi-lingual web content management system
- Familiar with ticketing systems and SLA Compliance (Workfront knowledge is a plus)
- Basic working knowledge of HTML.
- Capable of working cross-functionally across teams.
- Ability to work with technical staff to communicate issues.
Content Tools
Digital
Content
Digital Project Manager
9 mar.Radisson Hotel Group
Madrid, ES
Digital Project Manager
Radisson Hotel Group · Madrid, ES
SEO CMS
Position Summary
Radisson is looking for a Digital Project Manager who will be responsible for ensuring the delivery of the projects, mainly new openings, assigned to the team in charge of the digital content on its multi-lingual global website RadissonHotels.com and Radisson Hotels app. This is an exciting opportunity to be part of a team made of digital experts working in Madrid and transforming the way Radisson engages with guests digitally to make their travel experience special, Every Moment Matters.
The right person for this role:
- Has an excellent command of written and spoken English and French.
- Has outstanding project management skills (organized, able to prioritize and communicate with stakeholders clearly and concisely, able to juggle different projects at the same time).
- Has experience in managing people and teams.
- Has a strong attention to detail and seeks quality.
- Is adaptable/resilient and knows how to handle the unexpected.
- Is digital or hospitality savvy and passionate about them.
- Thinks creatively and with a problem-solving approach about workflow and routines improvements.
The Digital Project Manager at Radisson Hotel Group has the role to manage the team that organizes and supports in the intakes of the content team to ensure that RadissonHotels.com and Radisson Hotels app display fresh and high-quality content on time to help users making a booking decision.
The purpose of this role is to:
- Manage the team on-boarding new properties to RadissonHotels.com and Radisson Hotels app, from initial contact until their incorporation into the Property Page and organizing the intake of the projects to deliver Marketing & Corporate initiatives including but not limited to, landing pages, promotions & offers.
- Be an active and hands-on member of this team, contributing to the success of the managed projects.
- Assign tasks and priorities to the team that creates, revises, and publishes content to meet deadlines and expectations. Be able to tackle those tasks in the Content Management System directly.
- Use Adobe Workfront to track projects and maintain templates, user accounts, workflows on it.
The Digital Project Manager will be part of the Digital Experience Center of Excellence Team and will communicate with global teams including:
- Hotel Owners/Operators
- Brand and Marketing Teams
- Digital Marketing and SEO Teams
- IT Team
The Digital Project Manager has the responsibility to:
- Manage the members of the Project Management Team to ensure it works as a high-performing team while maintaining a healthy working environment.
- Ensure excellent management of the requests coming from stakeholders and recommend solutions to meet their needs/deadlines.
- Develop and manage timelines for the end-to-end process from intake of request, receiving copy and images, loading into CMS, to publishing to the site.
- Organize the intake for the team to deliver marketing and corporate communications for both B2B and B2C customers.
- Ensure workflow remains nimble and updates are handled as quickly and efficiently as possible.
- Maintains and updates the user’s database, templates, reports, workflows, forms and any other content in Adobe Workfront, the workflow management tool used by the team.
- Operate the Content Management System to modify and publish content on the website and app.
- Manage the shared inbox of the project team.
The Digital Project Manager must possess the following requirements and skills:
- Excellent command of written and spoken English and professional fluency in French are a must.
- Ability to provide work directions to stakeholders and teams.
- Balance multiple projects, assignments, and launches simultaneously within a fast-paced, ever-changing work environment.
- Ability to adapt to rapidly changing, time-constrained launch schedules.
- Excellent communication skills, highly detail-oriented, organized and patient.
- People management skills.
- Capable of working collaboratively across teams and departments, with minimal supervision and with a high degree of ownership and accountability.
- Skills to gather ideas and feedback from a wide variety of internal and external stakeholders.
- Ability to set clear goals and quantitatively measure them.
- Experience in web content production teams or Knowledge of Adobe Workfront is a plus.
English
Project Management
French
Digital
Content
Marketing & Social Media Trainee
25 feb.Radisson Hotel Group
Madrid, ES
Marketing & Social Media Trainee
Radisson Hotel Group · Madrid, ES
SEO
MARKETING & SOCIAL MEDIA TRAINEE
THE JOB:
Join us in the exciting world of travel and hospitality! We’re looking for an enthusiastic social media intern to join our dynamic and fun team doing everything from scouring social media for the best guest content, staying on top of the latest trends to make our global social media feeds pop, to working on our blogs, and learning how to optimize content for SEO. If you're passionate about the digital world, know your TikTok from your Reels, are fluent in English and eager to learn, we can’t wait to meet you!
KEY RESPONSIBILITIES:
- Work with the social media marketing team in its daily activities including working with social media tools
- Support in monitoring brand and group level social media channels (e.g. Facebook, Instagram, LinkedIn etc.) to engage with guests
- Assist in searching for user generated content to be shared on social media channels
- Support activation of social media campaigns
- Support with coming up with creative ideas for our Radisson Hotels and Radisson RED Tik Tok channel based on the brands' passion points and popular trends.
- Draft and optimize blog posts to share with our social media followers.
- Research and follow-up of social media trends
- Support with content creation to bring innovative content to our social media channels
- Assist in launching and managing paid social media campaigns.
- Track and analyze data across social media channels. Able to deep dive and pick digital trends and insights to optimize social media content plan.
- Assist in reporting & preparing internal communications in support of social media marketing activities
Fluent in English