Job Description

Join JPMorgan Chase & Co.'s Wealth Management division, a leader in asset and wealth management with over $2.4 trillion in assets under management. As a Client Operations Analyst, you will play a pivotal role in managing the regulatory risks involved in onboarding clients, ensuring compliance with AML and KYC requirements. Be part of a team that delivers customized solutions and exceptional client service to meet the complex needs of wealthy individuals and families worldwide.

As a Client Operations Analyst in Wealth Management, you will be responsible for the end-to-end onboarding process of clients, ensuring compliance with AML and KYC requirements. You will work with a diverse range of jurisdictions and entity types, conducting quality reviews of KYC records and serving as a point of contact for KYC and reporting issues. Your role will involve advising on documentation requirements, analyzing complex client structures, and partnering with client-facing teams to ensure compliance with regulatory standards.

Job Responsibilities

• Advise on documentation requirements to external and internal partners, reviewing legal, account opening, and tax documentation for regulatory compliance.
• Document clients on due diligence systems, updating profiles periodically, and ensuring compliance with regulatory standards.
• Own the end-to-end onboarding of new clients, assisting with document drafting and gathering, and making independent AML risk recommendations.
• Stay current with regulatory changes and requirements related to client suitability and documentation.
• Analyze complex client structures, explaining them to colleagues, and escalating risks identified during documentation review.
• Partner with client-facing teams to collect required legal documents and information to meet regulatory and internal policies.
• Act as a subject matter expert on legal documents and processes for client onboarding, considering relevant tax, regulatory, and corporate law issues.
  
  

Required Qualifications, Capabilities, And Skills

• Fluency in Spanish and English.
• Attention to detail and strong written and oral communication skills, with the ability to influence stakeholders.
• Strong analytical, prioritization, and organizational skills, with a logical approach to planning and problem-solving.
• Strong risk and controls awareness, with the ability to think laterally and understand the big picture.
• Maintain a sense of urgency and ability to prioritize/multi-task, with a strong client focus and ability to partner with internal groups.
• Ability to navigate a complex infrastructure, coupled with a consultative approach and understanding of business partner needs.
  
  

Preferred Qualifications, Capabilities, And Skills

• Legal background or prior AML/KYC experience.
  
  

ABOUT US

J.P. Morgan is a global leader in financial services, providing strategic advice and products to the world’s most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

About The Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.