ABOUT US:

Born in November 2018 from the dream of two friends to “nourish the world with positivity and well-being”, Poke House is the global leader in the fast casual poke bowl restaurant category, serving delicious bowls in more than 180 locations spanning nine countries to-date (Italy, UK, Spain, France, Portugal, Romania, Austria, Belgium and US), with additional markets soon to-follow.

Freshly positioned at the convergence of online food and modern restaurants, Poke House offers the complementary mix of digitally-driven and real-world customer experiences. With sales of € 120M in 2023 and a growing team of over 1,000 people, the hyper-growth of Poke House is enabled by highly attractive unit economics, accretive funnels, an easily scalable model, and an active community of poke lovers.

OBJECTIVES OF THIS ROLE:

• Configure and maintain the food cost software (recipes, ingredients, suppliers, prices).
• Analyze operational workflows and translate them into structured digital processes.
• Monitor food cost KPIs, support data-driven decisions, and identify optimization opportunities.
• Provide training and ongoing support to internal teams to ensure effective tool usage.
• Collaborate with Operations, Finance, and Procurement teams to ensure data accuracy and consistency.
• Coordinate with external software providers for troubleshooting and system improvements.
• Contribute to data collection and analysis to enhance performance visibility and control

SKILLS AND REQUIREMENTS:

• Previous experience in similar roles (Applications Specialist, Business Analyst, System Admin).
• Strong knowledge of software systems, preferably in food cost management or restaurant operations.
• Solid analytical skills and proficiency in Excel (Power BI is a plus).
• Proactive, organized, and solution-oriented mindset.
• Fluency in English is mandatory.
• Previous experience in the restaurant or food retail industry is a strong plus.

WHAT WE OFFER:

• Be part of an international success story in a scale-up phase.
• Permanent contract and a competitive salary based on your experience.
• Performance-based bonus.
• Exceptional professional growth opportunities.
• Special offers dedicated to employees.