Cas Training, a leading company with more than 20 years of experience in technological consulting, outsourcing and specialized training, selects an Incident Management for an important 100% remote project.

Required:
- Knowledge and experience in cloud site reliability engineering, managing the operation of critical business workloads
- Strong experience in system administration, with a focus on issue resolution, reliability, availability, and scalability
- Knowledge of monitoring and logging tools (e.g., Dynatrace, CloudWatch, OpenSearch) to ensure effective observability
- Knowledge of IT incident management
- Strong problem-solving skills and the ability to troubleshoot complex systems in a high-pressure environment
- Skills and experience in Change Control/Incident management of leading the recovery of infrastructure outages.
- Driving the timely and proactive investigation and resolution of incidents to minimise downtime, downward trends or performance degradation.
- Knowledge in Office 365 suite.
- High level of English

* 100% Remote with 24x7 rotating shifts

Offered:
• Be part of a highly qualified dynamic team in a company in the process of expansion.
• Participate in innovative and cutting-edge projects for large, top-level clients in different market sectors.
• Long-term projects, professional stability and career progression.
• Permanent contract.
• Free access to the annual training catalogue of Cas Training.
• Negotiable salary based on the experience and worth of the candidate.
• 100% Remote