VeraContent is a multilingual content agency specialized in creating and localizing content for global brands. We offer content creation, marketing translation, global social media and design services to companies operating worldwide, with a focus on European markets.

As a Content Project Manager at VeraContent, you will be the day-to-day point of contact for several of our ongoing client projects. A Project Manager is fully responsible for making sure those projects meet client expectations, deadlines and budgets.

A key part of this role also involves coordinating and supporting an international team of freelance and in-house copywriters, editors, translators, community managers, graphic designers and video editors. This role reports to the Head of Project Management, who leads the project management team.

Key Responsibilities
Building positive client relationships by being proactive in understanding and meeting clients’ needs.
Managing budgets and setting freelancer rates for each assigned client content project in order to meet revenue and profitability goals.
Onboarding new projects, assembling the right team, and setting up and maintaining efficient workflows.
Creating easy-to-understand assignment briefs that accurately reflect client expectations and requirements.
Providing ongoing training and feedback to freelance and in-house linguists so they continuously improve, and adapt to each projects’ needs.
Documenting the details of each project and its status via our internal project management software.
Keeping linguists and designers accountable to meeting deadlines, allocating hours to projects and completing quality checks.
Participating in initiatives to improve processes and promote knowledge sharing across the department, in coordination with the Head of Project Management.

Requirements
Excellent verbal and written communication skills in English and a high level of Spanish, in order to communicate with clients and team members.
Previous experience in content marketing (agency or in-house).
Great writing style and professional editing ability in at least one of our core languages: English, Spanish, French, Italian, Portuguese, German or Dutch.
A strong interest in growing as a Project and People Manager. Previous experience or training in project management is highly valued.
A motivated self-starter who is always looking to grow, learn and improve.

Skills, Traits & Competencies
Organization: Able to prioritize tasks and manage time effectively. Able to multitask and maintain a global perspective of all ongoing projects you are responsible for.
Communication: Able to nurture and develop client relationships in both English and Spanish. Able to comfortably liaise with a variety of linguists, while providing clear, coherent instructions for different projects.
Critical thinking & creative problem solving: Able to consider an issue from multiple perspectives in order to find the solution best suited to the situation at hand.
Proactivity: Able to anticipate potential complications or problems, and going above and beyond to make creative suggestions and propose solutions before being asked.
Attention to detail: A stickler for accuracy, and a demanding editor. Always double checks work, whether that’s editing, emailing or inputting data into our project management system.
Curiosity: Taking a genuine interest in every new project or challenge. Going the extra mile to fully understand the topic or issue at hand, especially before creating a brief or making an assignment.

We offer:
The chance to sharpen your communication, collaborative and problem-solving skills, as you’ll be producing high-quality work within tight deadlines and different workflows, with a range of clients and team members from around the world.
Flexibility to work from home, from anywhere in or near CET time zone as long as you can attend our quarterly meetings in Madrid.
Being part of a close-knit, international team and having a direct impact on decision-making
28 days paid vacation, 14 Spanish national holidays (we follow the Madrid calendar), and your birthday off each year
Professional development opportunities, including unlimited access to LinkedIn Learning
Quarterly in-person team-building activities, and an annual retreat held in a different location each year
Competitive compensation
Budget for purchasing home office equipment, which would belong to you after one year of working with us

To apply:
Please apply on our website choosing “Project Manager” as the “desired position.” If you would like to contact us with any additional information, you can send an email to [email protected]. Only applications made through the website will be considered, and we’ll only contact candidates that are chosen to continue the selection process.