Come and join a family-owned global company with a long-term vision, and a human-centered culture.
As Field Application Specialist you will provide the effective and efficient technical support, customer training, troubleshooting and consultation to internal and external customers for the implementation and maintenance of the systems marketed by bioMérieux and the reagents consumption accomplishing the minimum key performance indicators for the product ID / AST range, including AMR.
What will be your mission in bioMérieux?
- Participate in income generation initiatives by promoting value-added products and services, developing and strengthening relationships with customers and the market.
- Coordinate and provide technical ongoing support to bioMérieux systems and reagents : pre-installation, technical installation, configurations, connections, training on customer site
- Identify internal and external customer training needs, evaluation of proposed solutions, development of documentation and implementation plans, and successful execution based on established timelines.
- Provide consistent follow up of the Installed Base to ensure customer satisfaction and meet minimum key performance indicators.
- Accomplish with quality, legal and ethical standards as well as company policies.
- Bachelor’s Degree in technical or life science field, Medical Technology, Clinical Microbiology
- Microbiology Specialty (preferably done through MIR/FIR/BIR)
- Customer & business oriented
- Excellent interpersonal and communication skills, both written and oral.
- Proficient in Windows OS, MS Office programs
- Ability to manage problems efficiently.
- Teamwork and autonomy to work alone.
- Advanced level of English
- Role based in Barcelona with availability to travel throughout the Iberian peninsula and abroad for training or specific projects. The main area of activity will be North-East area of Spain
bioMérieux welcomes applications from all individuals, regardless of race, national origin, gender, age, physical characteristics, social origin, disability, union membership, religion, family status, pregnancy, sexual orientation, gender identity, gender expression or any unlawful criterion under applicable law. We are committed to treating all applicants fairly and avoiding discrimination.
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