Title: Business Analyst

Company: Tech M

Title: Business Analyst

Work Arrangement-3 days in office and 2 days WFH

Work Location: Client’s office (Paseo de la Castellana, 52 3rd floor. Madrid 28046 Spain

Fixed Term

Key Accountabilities:

• To support other team members as required to iterate an existing product or deliver a new MVP.

• To document and validate non-functional requirements.

• To write user stories and acceptance criteria.

• To support the Product Manager with defining and managing the backlog.

• To create and contribute to data modelling and data analysis.

• To assist with user acceptance testing.

• To support launches of MVPs and product increments, including assisting with user training, supporting end users and supporting go-live activities.

• To assist with vendor selection and procurement.

• To gather, analyse and summarise data.

• To interpret and communicate analysis outputs to a range of stakeholders.

• To review and contribute to technical design.

• To assess and support diagnosis of escalated support tickets.

• To document and design user journeys and user-system interactions.

Skills & Abilities

• Can comfortably communicate with both technical and non-technical people at all levels.

• Able to use Jira, Confluence and common process mapping tools.

• Excellent problem solving ability.

• Good attention to detail.

Professional Experience:

• Solid experience working as a Business Analyst.

• Experience of insurance systems and processes is advantageous.

• Experience working in matrix organisations and global teams.

• Experience in Agile methodologies is essential, specifically the Scaled Agile Framework is desirable.

• Experience writing user stories and non-functional requirements.