Job Description

International Project Manager / Account Manager – Craft Worldwide

Location: Barcelona

Reporting to: Client & Team Lead

Role as International Project Manager…

As International Project Manager, you’ll play a critical role in the business and will contribute to the smooth running of various production projects. You’ll work alongside various other agencies within Interpublic Group on complex and rewarding work. You’ll be an expert in managing production projects from brief through to final delivery, ensuring that they are on time and within budget. You’ll thrive in a client focused environment, have great communication skills and be an expert in time management and organisation. We value delivery, quality, smooth process and profitability and the International Project Manager will be instrumental in the success of our internal production departments.

We want you to BE A MAKER but know how to DO things

We want you to be able to work independently and be the best team player

We want you to be a client consultant and a project manager leader

We want you to be passionate about good creative craft but have a business and marketing mindset

We want you to know the 360-production process but with an understanding of audiences, new media & tech

We want you to be a coach for the client, partners, juniors and a coachee to all your peers

In a few words - we want you to be the Swiss knife of modern production. A skilled and agile project manager with business acumen.

Your responsibilities;

Client Management

• Immersing yourself in the client's brand and offering while ensuring clients understand agreed workflows and managing them through processes
• Identifying training requirements and opportunities for clients to ensure their adherence to processes and improving workflow
• Setting and managing client expectations concerning deliverables and time frames
• Escalating all serious client issues to your line manager immediately and recommending solutions wherever possible
• Building strong day to day relationships with all clients and agency stakeholders
• Demonstrating the ability to write, prepare and present documents, presentations and reports that are tailored to each brand, style, preference, knowledge and experience
• Providing weekly status reports to clients (or at intervals pre-agreed with the client), accompanied by meetings and calls as per client needs
• Providing agendas and detailed contact reports following all client meetings
  
  

Production Management Responsibilities

• Co-ordinating between all relevant parties - internal (Print, Broadcast prod, Digital, social media dept, etc.) and external (Client and Agency)
• Consistently delivering against all contractual obligations include SLAs and KPIs
• Ensuring clear division of responsibilities for appropriate files at each stage of the project
• Where producers are involved, taking responsibility for ongoing communication, tracking project progress and status vs. schedules, timings, delays etc.
• Ensuring schedules, technical specs and copy dates are obtained and correct as well as report any delays to line manager
• Checking all materials (PDFs, emails, TVCs, content, etc.) and ensuring quality control procedures have been followed before sending to clients
• Knowledge of C+ or similar tool is an advantage
• Keeping line managers updated on the status of projects
• Collating any information needed for input to client reports and presentations
• Managing your workload effectively and highlighting to your Line Manager if support is required to ensure the successful completion of a project
• Managing all client projects from brief through to delivery ensuring final materials are on time and of the highest quality
• Managing, monitoring and updating all timelines and setting realistic expectations with clients
• Monitoring internal workflows, identifying areas for improvement and making recommendations
  
  

Business Development Opportunities

• Striving to improve client and stakeholder relations
• Proactively seeking and identifying new revenue opportunities in existing clients or prospects and informing the Business lead
• Supporting the Business lead in developing proposals for any new revenue opportunities
  
  

Quality Control Responsibilities

• Acting as a brand/QC guardian – supporting and ensuring brand guidelines/QC checklists and procedures are followed
  
  

Financial Responsibilities

• Scoping, bidding and forecasting all incoming projects
• Ensuring full compliance with all financial procedures and policies
• Helping develop initiatives to maximise profitability in projects, while keeping a high standard of delivery
• Ensuring reconciliation and billing of all projects in a timely manner
• Assisting with financial reporting and smooth running of the finance function
  
  

Required Skills …

• Fluent oral and written English is required – Knowledge of Spanish is an advantage
• Able to collaborate with strategic and creative teams, media and technology specialists, production teams, clients, and senior leaderships teams to deliver great creative work, effectively and efficiently.
• Creative & Strategic mindset - able to interpret and deliver large-scale briefs.
• Agility and curiosity to understand every facet of production innovations, media landscape and client’s business challenge.
• Experience managing international clients in multiple markets with multiple stakeholders
• Experience working in broadcast, digital, Social Media and print production
• Strong time management, prioritisation, project management skills
• Can do attitude and agility is a MUST as well as ability to work under pressure
  
  

As International Project Manager you'll have access to...

• Indefinite contract
• Competitive salary, negotiable according to experience.
• 23 working days of vacation (+ 2 long weekends of your choice).
• Your birthday off!
• Incorporation in a multinational company with high professional, economic and financial solvency that leads new, innovative and large-scale projects.
• Hybrid working model
  
  

About Craft

To achieve success in the world of global adaptation and production, you need more than just clear processes and smart technology, you need true craftsmen and women – people who care deeply about their clients’ brands and who work tirelessly to drive maximum cost savings for a client while ensuring that each brand’s story remains impactful as it travels around the world.

Craft currently employs over 1000 full-time employees, operating in 120 countries with hubs in 17 strategic locations specializing in broadcast/video production, print production, digital production and global translation.

While we are wholly owned by McCann World group, we have been purposely established as a truly independent company within the Interpublic Group of Companies.

McCann Worldgroup is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.

If you have a disability, please let us know what adjustments you may need to the recruitment process to perform your best.