Overview

Under the supervision of the Director of Convention Services, manages, coordinates and executes group assignments handed over by the Groups Sales team.

How It´s Done

Scope of Position:

Monitors all contractual agreements pertaining to rooms, meeting space, beverage and food and special concessions.

Coordinates all agreements stipulated in the group / event contract between operational departments

Responsible for maximizing food and beverage revenues from assigned groups by solicitation of affiliate business and up selling.

Effectively communicate to all hotel departments the information necessary to successfully execute the group's needs. Provide feedback with solid and open communication.

Maintain strong client relations and follow up on deposits due, rooming list and all necessary information to properly organize group needs.

Verify credit information submitted in Finance department at point of turnover.

Participate in site visits and plan meetings for upcoming groups and potential affiliate business.

Promote the use MI Leads as a means of referral.

Hours

Participate in trainings and other sales-related meetings as required

The typical working days of the Convention Services Coordinator depend on groups and events business. The working hours should be from 09.00 AM to 17.00 PM, but are flexible according to evening events taking place in the hotel.

Role Duties

Listed below is an outline of some of the duties and responsibilities of the Group Coordinator:

• Attend weekly Conventions department meeting.
• Attend pre-con meetings, BEO meetings, Groups Recap meeting and coordinate post-con for exit interview.
  
  

What The Convention Services Coordinator Is Not

• A replacement of the Banqueting Manager
• A replacement of the W Meetings Insider
  
  

Position Requirements

• Workspace with computer and Opera and Internet access that has direct access or close proximity to the meetings space.
• E-mail access.
• Business Cards.
• Mobile phone
  
  

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.

W Hotels’ mission is to Ignite Curiosity, Expand Worlds. We are a place to experience life. We’re here to open doors and open minds. We are constantly inspired by new faces and new experiences. A tuned-in, up-for-anything spirit is at our core and has made us renowned for reinventing the norms of luxury around the globe. Whatever/Whenever is our culture and service philosophy that brings our guests’ passions to life. If you are original, innovative, and always looking towards the future of what’s possible, welcome to W Hotels. In joining W Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.