Summary:

Opening for a Client Services intern to join our global team. The candidate would be involved in the successful delivery of various international services such as document & digital translations for clients within the Life Sciences industry from Informed Consent Forms, to Clinical Trial Contracts and communication between Specialists. Experience will also be gained as a subject matter expert consulting with clients on industry best practices, process workflows, and technology.

Position responsibilities:

• Collaborate with various members of the Production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
• Initiate all project-related work by providing detailed budget, schedule and instructions to the project team, anticipating pitfalls or potential roadblocks to successful completion
• With the support of other team members, oversee the progress of ongoing jobs and help ensure that they are on track on a day-to-day basis
• Take a proactive role in learning about clients’ industry, business needs and company culture, educating the Project team where possible, and committing to providing a high level of service
• Help with the planning of tasks such as internal reports, data collection and accurate data input
• Where needed (and under mentor/supervisor supervision), discuss issues with clients and Production teams and creatively propose solutions to alleviate issues
• Support the team in ensuring that client expectations are met
• Actively participate in internal meetings and in various team training sessions as well as participate in calls with clients where necessary

Essential skills and experience required:

• To be enrolled in (or just graduated from) a university who are able to provide an internship agreement to cover you for a 6 month period
• Excellent written and verbal English communication skills (other languages would be an asset)
• Excellent organizational and time-management skills
• Strong problem-solving skills and learning adaptability
• Ability to work well with people from a variety of different backgrounds and cultures, work independently and as part of a team
• Detailed oriented and quality driven
• Strong interpersonal skills
• Proactive, can-do attitude
• Strong MS Office/computer skills

Don’t miss out on your chance to join our diverse team of professionals in the industry’s leading company. We are offering you:

• A dynamic and multicultural working environment that fosters teamwork and limitless learning
• Contemporary offices in the heart of the city
• A start date as soon as possible
• Team outings and fundraising events

TransPerfect provides equal employment opportunities to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

We celebrate diversity and have a clear vision: to be an inclusive workplace where a diverse mix of talented people want to come, stay and do their best work. Together with passionate, creative and collaborative colleagues, we are working to ensure accessibility is for everyone.

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