Responsibilities include greeting and hosting responsibilities for clients.
This role will be instrumental in creating and curating the ultimate luxury experience for our clients during their visit, anticipating client requests and elevating service levels.
What Impact Can You Create At Chanel
- Providing personalised service to clients organising the ultimate hospitality around appointments.
- Meet clients as they arrive, understanding and anticipating their needs and how to assist them.
- Ensure optimal use of queue management system.
- Monitor Les RDV Mode: track attendance & purchase.
- Working closely with the FAs on knowing their clients and supporting them to execute a successful appointment, coaching them on the finer details that matter.
- Soft concierge duties – supporting arranging transport, local hospitality reservations, recommendations as appropriate
- In depth knowledge of boutique policies, procedures, and client services
- Creating opportunities to curate exceptional and memorable experiences for clients.
- The desire to elevate standards to the highest level, be it in service or personal contact.
- Working in a highly collaborative environment that helps people be at their best.
- Cultivating a growth mindset and striving to constantly develop your skillset.
- Exceptional Client Service Skills.
- Experience of working in a luxury environment or similar role in the hospitality industry.
- Outstanding interpersonal skills.
- Proactivity
- Organizational Skills
- Intercultural sensitivity
- High English and Spanish level
- Delivery of excellence in an environment that places the long-term success of CHANEL at its forefront
- An inclusive approach to utilising the diverse range of personalities and competencies at CHANEL
- An environment to express both your curiosity and capability, with the aim of creating sustainable long term personal and professional growth
Veure més
No et perdis res!
Uneix-te a la comunitat de wijobs i rep per email les millors ofertes d'ocupació
Mai no compartirem el teu email amb ningú i no t'enviarem correu brossa
Subscriu-te araDarreres ofertes d'ocupació de Informàtica i IT a Barcelona
CIPEx - Consejo de Ingenieros Peruanos en el EXterior
Fitch Solutions
Barcelona, ES
Stock Keeper
NovaDOLCE&GABBANA
Barcelona, ES
Ingeniero De Redes
NovaCSA Integració de Sistemes
Granada, La, ES
PIMEC
Barcelona, ES
La Miranda International School
Barcelona, ES
SAP
Barcelona, ES
BYPILLOW
Barcelona, ES
CIPEx - Consejo de Ingenieros Peruanos en el EXterior
CARIOCA
Barcelona, ES