The Account Director will focus on developing opportunities and driving growth across designated strategic client accounts and new logos (clients).

You will excel in selling IT services and using business development opportunities to work with our most strategic customers.

You will bring to this role the demonstrated ability and desire to drive transformational IT service solutions that allow customers to accelerate transition journeys.

You will have exceptional business acumen and outcome selling skills, by making key connections and using influencing skills to make decision makers transform their organisations to deliver their targets.

Responsibilities

• Build upon our existing client relationships including solution shapers, department heads, and decision-makers.
• Tailor IT services to address the unique needs and challenges of clients.
• Serve as a trusted advisor, offering insights to enhance IT efficiency.
• Identify opportunities for growth within our strategic customer accounts and new logos.
• Collaborate with the pre-sales team to create tailored proposals and presentations.
• Lead the sales process from lead generation to contract negotiation and closure.
• Develop strategic account plans for each customer account.
• Stay abreast of market trends, competitor activity, and regulatory changes to inform decision-making.
• Coordinate with internal teams to ensure seamless service delivery.
• Meet and exceed assigned quarterly and yearly sales and strategic account objectives in targeted customers.
• Maximise revenue opportunities aligned with customer outcome value.
• Provide feedback and insights to shape and enhance the product and solution portfolio working alongside marketing, solutions, support, and delivery.
• Be a creative problem solver; recognise growth opportunities in the market.
• Provide reporting including sales forecasting, KPI’s, key deals and customer engagement.
• Support the SDR function by providing a targeted strategy on your accounts and develop the SDR team members.

Qualifications

• Proven success in strategic account management, preferably within the IT/Technology sector.
• Excellent communication, presentation, negotiation, and influencing skills.
• Strong organisational skills and ability to manage multiple priorities effectively.
• Proactive and results-driven approach to strategic thinking.
• Ability to develop solution proposals that address customer issues and gain a competitive advantage.
• Degree in business, engineering, computer science, or related discipline.