Job Title: Manager Global Security and Business Continuity

Location: Madrid

Reporting to: Head of QHSE

**Please note for this role you must have experience in the aviation industry**

About Swissport

We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.

In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.

The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.

"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.

“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.

"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.

These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.

You, as our Manager, Global Security and Business Continuity

Role holder develops and drives Swissport’s global aviation security and asset protection strategy, develops and ensures the implementation of Corporate Crisis Management, Emergency Response, and Business Continuity Planning (BCP). This role involves identification and mitigation of operational risks, oversight of crisis response exercises, management of security investigations, and assurance of Swissport’s global alignment with security regulations.

Key responsibilities include regular updates to global management, management of security audits, and collaboration with regulators, industry bodies, and law enforcement. Global BCP and Security Manager also oversees Security and Crisis Response training programs and monitors KPIs to enhance organizational resilience.

Main Responsibilities

• Establish and drive global security strategy.
• Develop and implement corporate policies, manuals, procedures, and trainings related to Crisis Management, Emergency Response and Business Continuity Planning (BCP).
• Develop, maintain and update Security Management System (SeMS) on Swissport’s global level and support clusters, countries and entities in development and synchronization of local SeMS to correspond to global standards.
• Horizon scan and identify security threats and risks. Development and follow up of mitigation actions.
• Support regional teams in identifying potential security risks.
• Develop, review, maintain and oversee global security regulations, manuals, policies and processes.
• Support and conduct global (corporate) and regional crisis response exercises, oversee follow-up and learning capture.
• Oversee and ensure global alignment and local implementation of corporate security manual.
• Develop and oversee corporate crisis response and security related trainings.
• Set up, oversee and report Key Performance Indictors (KPIs)
• Oversee and manage reporting on security issues (to senior management)
• Manage security related internal communications.
• Manage security related (internal or external) audits.
• Lead global security investigations as required and provide support to regions in security-related events / investigations.
• Collaborate with external security stakeholders. Liaise with appropriate regulators, industry bodies, and law enforcement authorities on security and emergency response matters.

Your qualifications and Competencies

• Minimum bachelor, preferably master’s degree.
• Extensive proven experience in managing security operations in aviation.
• Extensive experience in physical security, project security, travel & event security, critical infrastructure security and/or security analytics.
• Strategic and leadership skills.
• Exceptional managerial skills.
• Strong analytical skills.
• Experience in leading security projects

Your next step

If you are looking for this key position in at a growing and changing international group that is headquartered in Zurich, we invite you to apply. When you do, please send your resume in English via the Apply button.

Because we get many applicants for our jobs it’s impossible to contact everybody personally. If you therefore do not hear from us, we have chosen for another candidate at this moment.

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category.

Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.