At Eskape IT Services we are looking for a dynamic and experienced Strategic Solutions IT Manager to join the IT team of one of our clients. The profile responds to a key player in the organisation and will be instrumental in shaping strategic applications to support business objectives. Your role will be to understand the needs of the business, develop and maintain scalable and robust systems with high quality and security standards. If you are passionate about using data-driven systems, we would like to meet you.

Responsibilities

• Requirement management: identify new customer needs breaking it down translating this need in a development requirement for the development provider.
• Project Management: Lead projects, coordinating with cross-functional teams to deliver timely, high-quality results that align with business objectives.
• System architecture: Ensure the architecture and design of systems are robust, scalable, and secure, integrating with existing infrastructure where necessary.
• Change Management: Drive process improvements and enhancements in collaboration with the development provider to meet changing business needs and improve service quality.
• Escalation Handling: Manage escalations and ensure that critical issues are addressed promptly and effectively.
• Reporting: Prepare regular reports and presentations on development performance for management review.
• Cost Control: Monitor and control costs associated with development operations to ensure cost-effectiveness.

Qualifications

• Educational Background: Bachelor’s degree in Computer Science, Information Technology, or a related field.
• Customer needs management: previous experience identifying, setting up and implementing new customer needs.
• Data: Experience and knowledge about Data Science or Data Architecture.
• Technical Stack: NETCORE, Data, Python, Angular, ML, Cloud, AWS.
• Data Driven thinking: we are looking for someone that takes decisions after having data.
• Reporting creation: experience creating and sharing clear and simple reports.
• Good English level.
• Strong analytical and problem-solving skills.
• Communication skills: Excellent communication and collaboration skills.
• Outsourced service: experience managing outsourced services, based in KPIs tracking and achivement.