Job Title: Supplier Qualification Risk Manager

Location: Madrid, Spain (3x per week in the office)

Reporting to: Head of Global Procurement Excellence

About Swissport

We are a global leader in sustainable and responsible airport services provision, renowned for our unwavering commitment to safety, operational excellence, and exceptional service, shaping a future where air travel thrives on reliability, efficiency, and experience.

In 2023, with the support of more than 60,000 colleagues, Swissport provided best-in-class airport ground services for some 232 million airline passengers and handled roughly 4.7 million tons of air freight at 115 cargo centres. Across a global network that is unparalleled in the industry, Swissport served airlines at 286 airports in 44 countries across six continents.

The culture of Swissport is shaped by our corporate values, which guide our actions and decision-making processes. These values are at the core of our culture, shaping our business and underpinning our commitment to measuring our impact. They capture the essence of who we are at Swissport and help us deliver value across the entire company.

"Show You Care" underlines that our actions are perceived and valued from the perspective of the people around us. So, whatever we do, we do it purposefully and consciously, taking in the perspective of our colleagues, customers, and passengers.

“Doing the right things” means that we do the things that are valuable to our colleagues, customers, and passengers. We are trained to do this safely and trusted to do the right thing in any given situation.

"Win as a Team" highlights the importance of teamwork. Either we win as a team, or we fall as individuals. Together, we can surpass ourselves and handle any situation.

These values capture the essence of who we are and our unwavering commitment to excellence, and give actionable guidance for individual behaviour of employees, leaders, and executives, serving as a compass for how to act and deliver.

You, as our Supplier Qualification Risk Manager

Job Summary

The Supplier Qualification Risk Manager is responsible for identifying, assessing, and monitoring risks associated with the organization's key suppliers and vendors. This role ensures that new third-party suppliers are assessed and scored based on their risk profile and risk score. The manager will work closely with procurement, legal, compliance, and other departments to establish and maintain strong risk management strategies related to external vendors.

Job Responsibilities

1. Risk Assessment and Monitoring:

• Conduct risk assessments for new and existing suppliers/vendors to evaluate potential risks related to financial stability, operational capacity, ESG, legal compliance, and reputational risk.
• Develop and maintain a comprehensive vendor risk management program, implement continuous monitoring mechanisms.
• Regularly review and update risk assessments to maintain visibility into vendor activities and overall risk landscape, ensure all vendors meet company risk standards.

1. Vendor Due Diligence:

• Lead due diligence processes for potential new suppliers/vendors, including background checks, financial reviews, compliance verification, performance history.
• Collaborate with internal teams to ensure that new vendor relationships align with organizational goals and risk tolerance.

1. Contract and Compliance Management:

• Work closely with legal and procurement teams to develop, review, and negotiate vendor contracts with a focus on risk mitigation clauses.
• Monitor ongoing compliance and manage any risk issues or disputes with vendors.

1. Cross-Functional Collaboration:

• Work with internal stakeholders, such as legal, procurement, IT, and operations, to ensure vendor risks are understood and addressed across the organization.
• Prepare regular reports for senior leadership, documenting risk assessments, highlighting risk trends, and vendor performance
• Coordinate with the relevant departments to address and resolve vendor-related risks.

Qualifications and Competencies

• Risk Management Expertise: Strong knowledge of risk management frameworks and methodologies, including assessing, identifying, and mitigating vendor-related risks.
• Data Analysis and Interpretation: Proficiency in analyzing complex datasets to identify trends, patterns, and potential risks in supplier performance, ability to set up data-driven action plans.
• Data Visualization: Expertise in using data visualization tools (e.g., Power BI, Tableau, Excel) to create clear, actionable reports and dashboards that communicate vendor risk trends, performance metrics, and KPIs to stakeholders.
• Predictive Analytics: Ability to apply predictive analytics techniques to forecast future vendor risks, potential disruptions, or financial instability based on historical data and trends.
• Statistical Analysis: Experience in applying statistical methods to evaluate vendor performance, identify risk indicators, and determine correlation between vendor metrics and business impact. Ability to assess data from multiple sources to identify risks or gaps in vendor relationships.
• Negotiation Skills: experience and skills to support contract negotiations to effectively to mitigate supplier risks.
• Project management: result and service-driven individual, strong initiative and structured project management skills with attention to details and accuracy.
• Problem-Solving Skills: Ability to quickly identify issues with vendors and develop effective solutions, using data-driven insights to support decision-making.
• Communication: excellent communication skills with ability to influence multicultural, cross-functional teams in matrix organisation towards a unified direction along with the business’s leadership and relevant stakeholders.

Educational Requirements:

• Bachelor’s degree in Business Administration, Risk Management, Supply Chain Management, Finance, or a related field.
• Certification in risk management or vendor management (e.g., Certified Risk Manager (CRM), Certified Supply Chain Professional (CSCP), etc.) is a plus.
• Fluent spoken and written Business English (oral, written, legal, commercial terminology) compulsory; other languages are an advantage.

Your next step

If you are looking for this key position in Group Treasury at a growing and changing international group that is headquartered in Zurich, we invite you to apply. When you do, please send your resume in English via the Apply button.

Because we get many applicants for our jobs it’s impossible to contact everybody personally. If you therefore do not hear from us, we have chosen for another candidate at this moment.

Equal Employment Opportunity Statement

Swissport as an equal opportunity employer bases its hiring decisions on the business need and the best qualified candidates available and does not discriminate in its employment decisions based on any protected category.

Candidates who are offered employment may be subject to a criminal record and other background checks as permitted or required by company policy or applicable law.