Job Description: The internship will be performed at the reception desk.

The tasks to be carried out come within the competency of the following departments: Reception desk department: check-in/check-out, room allocation, room changes, management and supervision of the housekeeping department, collaboration to the breakfast setup when necessary, shift closing.

Booking department: management of individual and group bookings (revision, modifications, cancellations and special requests), management of upgrades and downgrades, management of groups rooming list.

Concierge department: tickets sales, information on the hostel facilities, information on the city, assistance to the guests, reception and management of mail and packages, mini market inventory, equipment control.

Back office: issue of reports for the Management, monitoring of guests' comments and maintenance incidents.

Requirements: Pursuing tourism-related studies or being part of a convention allowing the recognition of internships (Erasmus internship, Leonardo scholarship…).

Fluent English and Spanish.

Internships are available for a minimum duration of 3 months.

Skills Be a good communicator.

Show commitment to the job.

Handle stress well.

Be sales-oriented.

Be an excellent observer.

Be well-mannered and respectful.

Interested candidates should send CV to: ****** (Add in the subject: Barcelona) #J-18808-Ljbffr