If you are empathetic, efficient, and thrive in a fast-paced environment, we’d love to hear from you!
Your Responsibilities
✅ Content Review – Monitor and moderate user-generated content to ensure compliance with platform policies.
✅ Issue Resolution – Investigate and resolve reported cases of policy violations, fraud, or inappropriate behavior.
✅ Risk Management – Identify and escalate high-risk issues while ensuring confidentiality and data security.
✅ User Support – Provide empathetic and timely support to users while maintaining platform integrity.
✅ Process Improvement – Collaborate with internal teams to enhance workflows and improve service quality.
✅ Performance Tracking – Monitor KPIs to ensure high-quality moderation standards.
What You Need
✔️ Fluent in Hebrew & English – Strong written and spoken communication skills.
✔️ Work Authorization – Valid work permit for Spain or EU citizenship.
✔️ Content Moderation Experience – Background in back-office operations and moderation is a plus.
✔️ Technical Skills – Proficiency in Microsoft Office and general computer literacy.
✔️ Attention to Detail – Strong analytical skills, efficiency, and empathy.
✔️ Adaptability – Ability to work effectively in a fast-paced, goal-driven environment.
✔️ Shift Flexibility – Willingness to work 24/7 shifts, including nights and weekends.
What’s in It for You?
🔹 Competitive Salary – Attractive remuneration package
🔹 Career Growth – Opportunities for professional development in a fast-growing international company
🔹 Relocation Assistance – Flight reimbursement, accommodation, and local transport from Barcelona airport
🔹 Permanent Contract – Stable employment with long-term security
🔹 Comprehensive Training – Fully paid training and bonuses for night and weekend shifts
🔹 Health Benefits – Private health insurance after the probation period
🔹 Meal Allowance – Monthly meal allowance from day one
🔹 Modern Office – Central Barcelona location with leisure spaces, yoga, and guided meditation
🔹 Wellness Perks – Free drinks, fruit deliveries, and discounts at gyms, restaurants, and beauty centers
🔹 Work Close to the Beach! 🌊
Skills: hebrew,adaptability,technical skills,training,attention to detail,fluent in hebrew,content moderation,shift flexibility,skills,fluent in english
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