We at Mars Petcare believe in making a better world for pets and we want to do this through transforming our relationships with Pet Owners through delivering excellent products, services and personalized experiences with our brands. The Digital Products, Platforms & Services team is a newly formed team sits within Growth, Digital & Platforms (GDP) global function and is responsible for designing, developing & rolling out state-of-the-art digital products across brands, regions & divisions globally and help our brands accelerate organic growth

The Ecosystem Product Success Manager will be critical to enable multi-division use cases by liaising with the Product team and help shape the development backlog. They will create and maintain a pilot tracker to monitor initiatives, manage a central backlog, identify and mitigate blockers, document best practices, and share success stories with leadership team.

This will ensure alignment between business needs and product development, streamline processes, and enhance the overall value proposition of our product ecosystem.

Key deliverables

• Create a tracker to monitor product needs and progress by initiative
• Write, socialize and update Product Requirement Documents
• Manage a central backlog and work with the Product scrum masters to prioritize this across Product backlogs (CRM, CDP, DAM, etc)
• Identify specific blockers and workaround, identifying possible product debt and driving conversations with the Product teams to accept, decline, prioritize debt and scope possible alternative implementations
• Documenting implementation steps, guidelines and reference cases to use as educational materials for divisions to scale successful initiatives or avoid pre-existing blockers,
• Feed narrative, case studies and success stories back to the PM, Product and Marketing Leadership teams to incorporate in overall Ecosystem value proposition.

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.
• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.
• Best-in-class learning and development support from day one, including access to our in-house Mars University.

An industry competitive salary and benefits package, including company bonus.

Mars is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request.