Housing: Not Provided.

Host Location: Chicago (USA)

Start date: May 2025

Position Description:

Front Desk:

· As a Front Desk Intern, you will develop a comprehensive understanding of Front Desk operations:

· Utilize computer software, including LMS, to efficiently check guests into hotel rooms.

· Cultivate high-quality guest service skills, serving as a resort ambassador with each guest.

· Learn to handle multiple tasks simultaneously and enhance oral and written communication skills.

· Work well under pressure to meet deadlines within specified time frames.

Reservations:

· In the role of Reservations Intern, you will gain insights into Reservations Sales:

· Master computer software, including LMS, to accurately book hotel reservations.

· Develop and exhibit high-quality guest service skills, acting as a resort ambassador.

· Acquire skills to maintain guest service standards and operational procedures.

· Coordinate with external departments to organize and execute Reservations operations.

Knowledge or Skills to be Taught: Customer Service Skills, Teamwork, Scheduling, Conflict Resolution, Time Management, Sales skills, and Luxury standards.

Certification Required: Current enrollment (or within 1 year post graduation) in bachelor's program in entertainment, hospitality, tourism, or any related field of study.

Skills Required: Customer Service Skills, Punctuality, Understanding Expectations, Self-Management, Teamwork, time management, attention to detail, confidence, active listening.

English Language Requirements: Must have upper-intermediate level or higher in English and intermediate/B2 level on proof of English forms.

Company Industry: Hospitality, Food and Beverage, and Tourism

Internship Department: Hospitality

Tipo de puesto: Tiempo completo, Temporario, Por contrato, Beca / pasantías

Duración del contrato: 6 meses

Lugar de trabajo: Empleo presencial

For applications send an email to [email protected]