Job Title: Software Developer - C#/.Net
Location: Stockholm, Sweden
Duration: 6-12 month contract
Working Mode: Hybrid (3 days onsite a week)

Developer (SQL, .NET, C#, MS Graph, Infrastructure Tools)

Position Summary:
Need an experienced Developer with strong expertise in SQL, .NET, C#, and MS Graph and a basic understanding of enterprise infrastructure tools like Active Directory (AD), SCCM, Intune, and Citrix. The ideal candidate will be responsible for designing, developing, and maintaining applications that integrate with enterprise IT systems, as well as supporting automation and process improvements.

Key Responsibilities:
- Develop and maintain applications using C#, .NET Core, SQL Server, and MS Graph API.
- Design, develop, and optimize SQL queries, stored procedures, and database structures.
- Integrate applications with Active Directory, SCCM, Intune, and Citrix to automate IT operations.
- Build and maintain API-based integrations with Microsoft 365 and Azure services.
- Troubleshoot and resolve complex technical issues, providing L3 support for enterprise applications.
- Implement automation for IT processes using PowerShell, C#, and Graph API.
- Ensure best practices in coding, security, and infrastructure are followed.
- Collaborate with IT and DevOps teams to deploy and monitor applications in on-prem and cloud environments.
- Lead technical discussions and mentor junior developers.
- Participate in code reviews, architecture design, and system documentation.

Required Skills & Experience:
- 5+ years/3+ years of experience in software development with C# and .NET Core/.NET Framework.
- Expertise in SQL Server (T-SQL, stored procedures, query optimization).
- Understanding of Microsoft Graph API, RESTful APIs, and JSON processing.
- Understanding of Active Directory, SCCM, Intune, Citrix, and Windows Server environments.
- Experience in building applications that interact with enterprise IT infrastructure.
- Understanding of OAuth, Entra ID authentication, and identity management.
- Proficiency in PowerShell scripting for automation.
- Experience with logging, monitoring, and debugging enterprise applications.
- Excellent problem-solving, communication, and leadership skills.

(1.) To adhere to quality standards, regulatory requirements and company policies
(2.) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions / Reopen Cases
(3.) To participate or contribute on EN business in creation of proposals to drive Service improvement plans.
(4.) To independently resolve tickets & ensure that the agreed SLA of ticket volume and time are met for the team.
(5.) To provide support for on-call escalations /L3 level support and doing incident & problem management
(6.) Work on value-adding activities such as Knowledge base update & management, Training freshers, coaching analysts & conducting interviews/participation in hiring drives