Hybrid Business Analyst / Scrum Master – Connected Insights (CI)
Location: Spain (Remote)
Connected Insights – IGNITE

About the Role:
Connected Insights is seeking a proactive and technically oriented Business Analyst / Scrum Master to lead Agile delivery and drive business value across our data-driven strategic intelligence products. This hybrid role requires a professional skilled in both stakeholder engagement and Agile process facilitation to support delivery excellence and alignment with business outcomes.

Key Responsibilities

Business Analyst Focus
• Collaborate with Product Owners, stakeholders, and cross-functional teams to gather, document, and refine business requirements.
• Drive backlog refinement sessions, ensuring all user stories meet the Definition of Ready (DoR) and include clear acceptance criteria.
• Analyze business and user data, offering insights to support decision-making and feature development.
• Translate complex business needs into structured, testable stories in JIRA, aligned with product goals.
• Partner with UX, Devs, and Product Analyst to prepare features for delivery with high user and business value.

Scrum Master Focus
• Facilitate Agile ceremonies: Sprint Planning, Stand-ups, Retrospectives, and Reviews.
• Foster team self-organization, continuous improvement, and Agile best practices across delivery pods.
• Monitor and promote user story quality and Agile hygiene in collaboration with the PA/BA.
• Support impediment removal and maintain flow and delivery predictability.
• Coach the team and stakeholders on Agile mindset, workflows, and governance.

Requirements:
• 5+ years of experience as a Business Analyst, Scrum Master, or hybrid Agile practitioner.
• Strong experience in Agile delivery frameworks (Scrum/Kanban) and tools (e.g., JIRA, Confluence).
• Proven track record in writing clear, concise user stories and facilitating backlog refinement.
• Ability to facilitate team discussions, guide decision-making, and lead through influence.
• Familiarity with data-driven product environments and strategic reporting tools (e.g., dashboards, analytics).
• Experience working in global teams and across time zones is highly valued.
• Excellent communication in English (written and verbal); Spanish is a plus.

Qualifications:
• Agile certifications (e.g., PSM, SAFe, PMI-ACP, or BCS BA qualifications).
• Knowledge of data pipelines, AI products, or experience supporting UX/UI teams.